Collection and Administrative Assistant

ADIB - Abu Dhabi Islamic Bank


Date: 3 weeks ago
City: Dubai
Contract type: Full time


Role : Collection and Administrative Assistant
 Location : Abu Dhabi

Role Purpose:

 Supporting MPM legal & collection operations & support to Property Management - UAE.

KEY METRICS:
  • Revenue:
  • Expenses:
  • Net Income:
  • Assets:
  • Headcount:
  • Number of branches:
  • Number of ATMs:
  • Number of Direct Reports:



Key Accountabilities of the role

Overseeing day-to-day operations.

  • Managing administrative budgets.
  • Maintaining corporate relationships.
  • Monitoring operating expenses.
  • Liaising with HR and other departments.
  • Updating Attorney. on business performance
  • Carry out all the responsibilities in accordance with the company policies and applicable procedures.
  • Follow up bounced cheques and emphasize that they are collected ASAP.
  • Checking the non-collected cheques and reviewing the required supporting documents and prepares the missing to ensure they are in proper format for police stations acceptance.
  • Taking the legal action against the non-collected cheques by transferring them to the law firms and prepares the required reports.
  • Solving problems relating to bounced cheques and police cases.
  • Respond to inquiries on a variety of matters such as the status of pending bounced cheques, last updates of police cases, administrative and court rules.
  • Following up the cases updates with the law firms and update the system regarding the same.
  • Following up the deposited amounts in police stations with the law firms and collect it.
  • Receiving the invoices from law firms and review it, proceed in oracle system.
  • Following up the payments of the legal fees with accounts Dept. and hand it over to the law firms.
  • Providing information & direction to the interested parties.
  • Prepare reports on status of the bounced cheques and police complaints.
  • Timely and efficient completion of routine / job related tasks and responsibilities.
  • Ensure all bounced cheques are followed up on daily and weekly basis.
  • Provide the monthly reports to the Managers accurately and punctually.
  • Comply with updated NEW policy, SOP or procedures released and arrange to attend training if required.
  • Meeting with the tenants and owners to explain the status of their cases.
  • Meeting with the law firms' representatives to discuss the cases updates and all of the related subjects.


Specialist Skills / Technical Knowledge Required for this role:

  • Diploma or bachelor’s degree with knowledge of banking and accounting business
  • Fluency in English & Arabic (written / spoken).
  • Proficient with Microsoft Office, specifically Outlook, Word, and Excel.
  • Strong oral and written communication skills.
  • Excellent organizational skills.
  • Office administration experience.
  • Problem Solving Skills:
  • Reporting skills.
  • Excellent critical thinking, analytical, reasoning, and negotiation skills.

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