Collection Officer (UAE)

Cartrack


Date: 20 hours ago
City: Dubai
Contract type: Full time
Responsibilities:

  • Reconcile accounts, identifying and resolving discrepancies in payments, adjustments, and credits.
  • Handle collections for new clients for the first month (SOA, Reminder, Calls, Follow-ups).
  • Coordinate to book courier for cheque collection.
  • Eliminate negative balance by checking allocations, if advance payment raise hand to Billing to issue advance invoice.
  • Suspense payments clearing and allocation.
  • Respond to queries regarding balances otherwise, escalate to concerned department.
  • Contacting customers and informing them of their overdue bills.
  • Advising customers on their payment options and suggesting methods of payments.
  • Negotiating suitable payment plans.
  • Preparing customer financial statements for banks and the state credit department.
  • Writing final notice to customers when payments are not being made.
  • Instituting legal action when customers fail to pay their debt.
  • Contacting lawyers and insurance agencies to facilitate payments.
  • Perform other duties as assigned by the Finance Manager.


Requirements:

  • Bachelors degree in accounting, business management, or a similar field.
  • Previous experience working as a Collections Officer.
  • Excellent negotiating skills.
  • Good written and verbal communication skills.
  • Familiarity with state debt collection laws.
  • Knowledge of payment plans and accounting procedures.
  • Knowledge of office and accounting software.

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