Commercial Training Manager, Emerging Markets

Locations: Singapore, Kuala Lumpur, Bangkok or Dubai

Life Unlimited. At Smith+Nephew we design and manufacture technology that takes the limits off living.

Smith+Nephew is a portfolio medical technology business focused on the repair, regeneration and replacement of soft and hard tissue. We exist to restore people’s bodies and their self-belief by using technology to take the limits off living. We call this purpose ‘Life Unlimited’. Our 18,000 employees deliver this mission every day, making a difference to patients’ lives through the excellence of our product portfolio, and the invention and application of new technologies across our three global business units of Orthopaedics, Sports Medicine & ENT and Advanced Wound Management.

Role Overview

The primary role of the Commercial Training Manager is to train, equip, and certify the sales force on Smith & Nephew's products, relevant procedural knowledge, surgical / treatment pathways, and necessary selling and planning skills to exceed sales quota and revenue targets. This is a highly skilled role requiring subject matter expertise on Smith & Nephew's portfolio, value propositions, competitive market, clinical acumen, selling skills, and business acumen. Their goal is to equip the commercial team with the knowledge, skills and behaviors to win in their territory, and certify them to Smith & Nephew standards.

This position reports to the Senior Director, Commercial Training and Education Emerging Markets in the respective franchise, cluster, region, or local market.

What will you be doing?

• The Commercial Training Manager will deliver training to both new and tenured sales professionals, through various venues including live instructor led courses, virtual classrooms, and field-based training/coaching.
• Ensure that the commercial teams are certified on the knowledge, skills, and behaviors needed to win (e.g., product, clinical and procedural knowledge, primary competitors' knowledge, sales enablement skills, & business planning).
• The Commercial Training Manager will deliver the curriculum as aligned with the Global Commercial Training competency framework
• Manage learning events (classroom, webinar, field based, etc.) & own the the Learning platform activities.
• Collaborate with HR and commercial leaders to remediate gaps in performance.
• Act a mentor and role model for sales reps and encourage a culture of continuous learning and development.
• Collaborate with Global curriculum leads, Global Marketing, and local business leaders (Commercial Leadership/BUDs/Cluster VPs etc.) on content creation, aligned to competency model.
• Tailor globally developed content to meet the needs of the local market
• Act as project lead for the Field sales training program in the respective cluster through monitoring the activities of the Field Sales Trainers on consistently to ensure the accomplishment of the project outcomes.
  
  
  

What will you need to be successful?

• 5+ years' experience working in sales, preferably in medical device industry or working in learning / training related fields.
• Adult Learning, facilitation skills certification is a plus (e.g. Bob Pike Certification, Langevin Learning)
• Train the Trainer certification is a plus (e.g. Pioneer, Lane 4, Langevin)
• Expertise in Wound management therapeutic area is a plus.
  
  
  

You. Unlimited.

We believe in creating the greatest good for society. Our strongest investments are in our people and the patients we serve.

• Inclusion, Diversity and Equity: Committed to Welcoming, Celebrating and Thriving on Diversity, Learn more about our Employee Inclusion Groups on our website (https://www.smith-nephew.com/)
• Your Future: Generous annual bonus and pension Schemes, Save As You Earn share options.
• Work/Life Balance: Flexible Vacation and Time Off, Paid Holidays and Paid Volunteering Hours, so we can give back to our communities!
• Your Wellbeing: Private Health and Dental plans, Healthcare Cash Plans, Income Protection, Life Assurance and much more.
• Flexibility: Hybrid Working Model (For most professional roles).
• Training: Hands-On, Team-Customised, Mentorship.
• Extra Perks: Discounts on Gyms and fitness clubs, Salary Sacrifice Bicycle and Car Schemes and many other Employee discounts.
  
  
  

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