Compliance Manager

Company Overview

Since 1992, Big Ticket LLC has been offering huge cash prizes and dream cars, creating unforgettable experiences for our customers. Our monthly guaranteed draws give participants the chance to win massive cash prizes, luxury cars, and more, with millions of dirhams awarded to lucky winners every month.

At Big Ticket, we’re more than just a raffle; we create moments of hope, joy, and excitement for people around the world. With a mission to turn dreams into reality through exciting games and entertainment and make every draw an event to remember.

Purpose and Objectives for the Role

The Compliance Manager will lead a diverse and multi-functional team to deliver an innovative and modern compliance program that focuses on regulatory compliance, anti-money laundering, and integrity of games and technology. The Compliance Manager will be responsible for the effective day to day supervision and management of regulatory compliance & reporting, supporting project delivery and contributing to the strategic development of the function across the organization. This role reports to the Head of GRC.

Overall Responsibilities

• Manage the process of applying or renewing lottery licenses from relevant regulators, ensuring all compliance documentation and reporting requirements are met.
• Work closely with the teams, provide guidance on regulatory compliance with existing and future licensing requirements, and ensure gaps identified are closed.
• Ensure all lottery platform, equipment, technology, operations, and products meet technical and regulatory compliance standards.
• Prepare and submit periodic regulatory reports to regulators promptly and accurately.
• Develop and enforce regulatory compliance policies and procedures across the organization.
• Monitor regulatory changes and update compliance policies and procedures accordingly.
• Responsible for and supervision of the Company’s AML controls and program including business and player risk assessments, player due diligence, ongoing monitoring, suspicious activity reporting etc.
• Act as the primary liaison with regulators on licensing, AML, regulatory audit, regulatory reporting, and compliance matters and maintain positive relationships.
• Conduct regular compliance testing to identify and mitigate potential compliance issues.
• Develop and deliver training programs for internal staff, stakeholders, and external third parties on regulatory requirements, AML and compliance procedures.
• Assist the Head of GRC to develop, implement, maintain compliance policies,
• procedures, and guidelines for various stakeholders within the business.
  
  

Skills Required

• Proven track record in managing AML strategies and regulatory compliance including managing relationships with regulators.
• Proficiency in regulatory reporting and documentation.
• Strong communications skills, both written and verbal, with the ability to collaborate effectively with stakeholders at all levels.
• Analytical and problem-solving skills, with the ability to assess complex technical and process-related issues.
• Strong investigative and analytical skills.
• Detail-oriented and capable of working independently or as part of a team
  
  

Qualifications Required

• Experience of specialized experience in regulatory compliance within the online gaming or lottery industry.
• At least a bachelor’s degree in law, business, or a related field. Advanced degree or professional certification in compliance is a plus.
• Demonstrated understanding of regulatory audits, risk management principles and experience in conducting internal audits.