Coordinator, Corporate Services

About Four Seasons

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Four Seasons Hotels and Resorts is a global, luxury hotel management company. We manage over 120 hotels and resorts and 50 private residences in 47 countries around the world and growing. Central to Four Seasons employee experience and social impact programming is the company’s commitment to supporting cancer research, and the advancement of diversity, inclusion, equality and belonging at Four Seasons corporate offices and properties worldwide. At Four Seasons, we are powered by people and our culture enables everything we do.

Coordinator, Corporate Services – Fixed Term Contract (6 Months)

About The Role

We currently have an opportunity for an experienced Coordinator, Corporate Services to join our Four Seasons Corporate Office team in Dubai! This role reports to the Director, Corporate Services and Operations to provide support on the day-to-day operations and employees in the Dubai Corporate Office.

Key Activities

General Office Administration

• Provide daily support to employees, including the Area President, EMEA
• Support staff with daily onsite visitors such as owners and outside vendors with security access, valet/parking coordination, meeting room preparation, F&B and catering etc.
• Organize office events ie) holiday party, service awards, town hall events, wellness day and other employee acknowledgment, etc.
• Perform new hire orientation for all new hires based out of Dubai corporate office.
• Provide support with corporate travel in EMEA region. Set up of new employee profiles, profile change requests and first point of escalation if issue with local travel agency arises.
• Escalate to Director of Corporate Services and Operations should any major issues of concern arise with office operation
  
  

Facilities

• Manage maintenance requests with DIFC and outside vendors (office furniture repairs, climate control, burnt out light bulbs, etc.)
• Manage office contracts and oversee daily operations from contractors, including copiers, janitorial services, small equipment maintenance
• Conduct daily inspection of the office, including testing of meeting room equipment at the start of each business day, to ensure minimal disruption for employees.
• Coordinate and supervise service vendors related to general office operations – pantry items, office plants, moving services, rental furniture, desk keys etc.
• Assign and coordinate workspace set-up for new hire employee and office moves. (Physical desk).
  
  

Invoicing, Purchasing, and Accounts

• Process all invoices and expense reports related to the office operations and ensure all charges are allocated correctly
• Ordering and stocking general facilities supplies on a monthly and ad-hoc basis including pantry items, coffee, fresh fruit etc.
  
  

Security

• Creation of security badges for new employees
• Creation of parking accounts for employees
• Coordination of security equipment maintenance
• Assist with after office hours security and/or facilities inquiries. Will be on call 24/7.
• Lead communication with employees in emergency situations that may arise in the office.
• Coordinate with local external agencies (fire department, police, ambulance) during an emergency.
  
  

IT Support (Liaise with Corporate IT)

• Manage the logistics of IT equipment for onboarding/Offboarding (Computer/Monitor/Peripherals).
• Assist with IT equipment preparation for all new hires and terminations.
• Assist in the procurement of IT equipment for the office.
• Liaise with Corporate IT for troubleshooting when required.
• Maintain contact address book for the MFP Printer/Scanner.
• Maintain accurate employee list for the office.
  
  

Project Management

• Assist in Corporate Services projects as required.
  
  

Health and Safety

• Maintain emergency equipment and supplies to ensure it meets local requirements eg) first aid kits, emergency exits, fire extinguishers.
• Lead local joint health and safety committee and oversee annual health and safety training for interested employees in the office.
• Coordination of employee ergonomic assessments with local ergonomist in partnership with team in Toronto and Corporate People & Culture.
  
  

What You Bring

• 1-2 years of corporate services related experience.
• Proficiency in MS office (Word, Excel and PowerPoint).
• Experienced with accounting or budgeting software (SAP Concur etc.)
• Facility related certifications and/or designation (i.e., IFMA).
• Sound knowledge in building maintenance and financial terms and principles.
• Excellent communication skills.
• Ability to work with all levels of management.
• Excellent organizational skills.
• People oriented, self-starter and team player.
• Ability to multi-task and prioritize projects and requests.
  
  

Four Seasons Hotels and Resorts can offer what many hospitality professionals dream of; the opportunity to build a life-long career with global potential and a real sense of pride in work well done. We look for talent who share the Golden Rule – people who, by nature, believe in treating others as we would have them treat us. As Four Seasons works towards phenomenal growth in the next decade, our most valuable partners continue to be our talent, with whom we have a strong relationship based on the Golden Rule. This relationship is made tangible by the awards received year after year by Four Seasons on a corporate level, as well as by our hotels, resorts and residences around the world, making us an undisputed “employer of choice.”