Corporate Uniform Standards and Appearance Manager

Job Purpose

Join our Service Delivery team, where you will be part of a dynamic group responsible for delivering exceptional experiences to our customers. Service Delivery oversees key business areas, including Catering, Product, Retail, In-Flight Entertainment and Connectivity, Cabin Crew Management, the Cabin Crew Centre of Excellence, and Uniform Standards & Development—each fundamental to our global operations.

If you are passionate about excellence in customer experience and performance management, we invite you to apply for this role and contribute to the success of the Emirates Group, working with our Cabin Crew Management Team. As the world’s largest international airline, this team plays a crucial role in shaping our brand and ensuring world-class standards across every touchpoint.

In collaboration with Manager Corporate Uniform and Appearance, as a Corporate Uniform & Appearance Manager you will manage the designated stakeholders from the Emirates Group for all uniform requirements from concept to delivery, ensuring alignment with departmental needs, budgets, and timelines. Maintain uniform standards that reflect the brand identities. You will work closely with Procurement and Logistics while overseeing design, development, and allocation.

In This Role You Will

• Collaborate with the Business Unit Managers to identify uniform needs, including new designs, rebranding, and short-term solutions.
• Develop and present detailed uniform proposals to senior management for approval.
• Provide product specifications covering brand, quality, safety, and regulations. Lead tender promotions, review submissions, and conduct wearer trials to ensure standards are met.
• Recommend and finalize supplier choices with Procurement & Logistics, ensuring quality, budget compliance, and timely delivery.
• Plan and oversee uniform rollout from ordering to implementation, ensuring brand consistency, staff readiness, and smooth stakeholder coordination.
• Continuously develop and review uniform standards, collaborating with training teams and all relevant stakeholders to embed guidelines in manuals and communications.
• Determine uniform allocations and replacement costs, working with Finance and Environmental teams to improve processes and manage sustainable disposal or recycling.
• Lead a team including Emirates Beauty Hub representatives, Uniform Standards Officers, and Specialists. Ensure daily operations are carried out efficiently, effectively, and aligned with service standards.
  
  

Qualification

To be considered for the role, you must meet the below requirements:

• Completed Degree or Honours (12+3 or equivalent).
• Have at least 8 years of experience in In-Flight Service, In-flight Administration, Fashion, Retail or Hospitality.
• Have an understanding of design principles and techniques relevant to product development.
• Possess knowledge of raw materials, manufacturing processes, quality control, cost management, and efficient distribution.
• Be skilled in strategic planning, resource allocation, leadership, and coordinating teams and projects to achieve objectives.
• Maintain awareness of fashion trends and high-end retail standards to align products with market expectations and brand image.
• Display the ability to lead cross-functional teams and ensure operational effectiveness across the roles.
  
  

At Emirates, we’re committed to helping our people grow and thrive. If you're ready for a rewarding and challenging career, apply today and become part of our world-class team.

Salary & benefits

Join us in Dubai and enjoy an attractive tax-free salary and travel benefits that are exclusive to our industry, including discounts on flights and hotel stays worldwide.

Discover what it’s like to live and work in our fast-paced, cosmopolitan home city by visiting the Dubai Lifestyle section on our career’s website: www.emirates.com/careers.