Craft Store Manager
Burjline Builders
Date: 2 weeks ago
City: Abu Dhabi
Contract type: Full time

Location: [Abu Dhabi, UAE]
Reports To: Owner
Job Type: Full-time
Summary:
The Store Manager will be responsible for the overall operations, profitability, and
customer experience of our yarn and craft store, which specializes in high-quality yarns,
knitting, crochet, and other craft supplies. A key aspect of this role involves overseeing
and facilitating our in-store learning sessions, including knitting and crochet classes for
all skill levels. The ideal candidate will be a passionate crafter with strong retail
management experience, excellent interpersonal skills, and a genuine desire to foster a
vibrant and inspiring creative community.
Key Responsibilities:
boutiques).
Skills & Knowledge:
Reports To: Owner
Job Type: Full-time
Summary:
The Store Manager will be responsible for the overall operations, profitability, and
customer experience of our yarn and craft store, which specializes in high-quality yarns,
knitting, crochet, and other craft supplies. A key aspect of this role involves overseeing
and facilitating our in-store learning sessions, including knitting and crochet classes for
all skill levels. The ideal candidate will be a passionate crafter with strong retail
management experience, excellent interpersonal skills, and a genuine desire to foster a
vibrant and inspiring creative community.
Key Responsibilities:
- Retail Operations & Sales:
- Oversee daily store operations, ensuring a clean, organized, and visually
- Achieve sales targets by effectively managing inventory, merchandising,
- Develop and implement strategies to increase foot traffic and customer
- Process sales transactions accurately using the POS system and handle
- Manage opening and closing procedures, including cash reconciliation
- Monitor and manage store expenses within budget.
- Inventory Management:
- Conduct regular inventory counts and manage stock levels to prevent
- Place orders with suppliers, negotiate favorable terms, and build strong
- Receive, unpack, and organize incoming merchandise efficiently.
- Customer Service Excellence: o Provide exceptional customer service, offering expert advice on yarn
- Handle customer inquiries, complaints, and returns professionally and
- Build strong relationships with customers, fostering a sense of
- Learning Sessions & Community Engagement:
- Develop, schedule, and promote a diverse range of knitting, crochet, and
- Oversee the registration process for classes and manage class sizes.
- Ensure class materials and equipment are readily available and in good
- Organize and host crafting events, "knit nights," and community
- Utilize social media and local marketing to promote classes and store
- Marketing & Merchandising:
- Collaborate with the owner to develop marketing strategies and
- Manage the store's social media presence (e.g., Instagram, Facebook)
- Stay updated on industry trends, new products, and popular craft
- Administrative Duties:
- Maintain accurate sales records, customer data, and employee files.
- Generate regular reports on sales performance, inventory, and class
- Ensure compliance with all health, safety, and retail regulations.
- Bachelor's degree in Business Administration, Retail Management, or a related
- Minimum of 3-5 years of proven retail management experience, with a strong
boutiques).
- Demonstrable experience in managing a team.
- Experience with POS systems, inventory management software, and basic
Skills & Knowledge:
- Knowledge in Knitting and Crochet: basic or beginner knowledge in both
- Business Acumen: Strong understanding of retail metrics, sales forecasting,
- Leadership & Team Building: Proven ability to lead, motivate, and develop a
- Exceptional Customer Service: A genuine passion for helping customers, with
- Communication Skills: Excellent verbal and written communication skills for
- Organizational Skills: Highly organized with strong attention to detail, capable
- Problem-Solving: Ability to identify issues, analyze problems, and implement
- Marketing & Social Media Savvy: Experience in utilizing social media for
- Adaptability: Ability to thrive in a dynamic retail environment and adapt to
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and Google
How to apply
To apply for this job you need to authorize on our website. If you don't have an account yet, please register.
Post a resumeSimilar jobs
Operator, Cable Harness
HALCON,
Abu Dhabi
18 hours ago
HALCON is a regional and international leader that Offers Next-Generation Weapons Systems and Robotics Expertise to Meet the Challenges of a Rapidly Changing World.Halcon mission is to bring innovative technologies to revolutionise the defence industry, through offering next-generation weapons systems and robotics expertise to meet the challenges of a rapidly changing world.We design, manufacture, assemble and integrate components for gravity-release...

AVP- Islamic Products (Emiratised Role)
First Abu Dhabi Bank (FAB),
Abu Dhabi
1 day ago
Company DescriptionJoin the UAE’s largest bank and one of the world’s largest and safest financial institutions. Our focus is to create value for our employees, customers, shareholders and communities to grow through differentiation, agility and innovation.We are looking for top talent and your success is our success. Accelerate your growth as you help us reach our goals and advance your...

Preowned Sales Executive
Ali & Sons Holding LLC,
Abu Dhabi
2 days ago
Exciting Opportunity for Pre-Owned Sales Executive – Drive Used Vehicle Sales & Procurement!Are you an experienced automotive sales professional with a strong network in the used car market? We are seeking a Pre-Owned Sales Executive to source and purchase high-quality used vehicles for resale through our Certified Pre-Owned Vehicle Showrooms. This role is crucial in expanding our pre-owned vehicle inventory,...
