Credit Officer
Dusit Thani Dubai
Date: 2 weeks ago
City: Abu Dhabi
Contract type: Full time
Job Description
PRIMARY RESPONSIBILITIES:
PRIMARY RESPONSIBILITIES:
- Invoices and statement billing to our customers and travel agents.
- Weekly reports for invoices and statements have been sent.
- Mails & receives for accounting documents to post office & our properties’ hotels.
- Performs other duties as may be assigned.
- Performs duties or tasks at the best of his/her ability.
- Reports any unusual incidents, guest complaints, lost and found, breakage and losses to the supervisor.
- Attends briefing or meeting as requested.
- Attends all training requested by the hotel.
- To be responsible for cost saving on office supplies and whatever is applicable.
- Follows company’s rules and regulation.
- Reports to work in prescribed uniform and well-groomed.
- Reports to the supervisor at the start of the shift to receive necessary instructions.
- Performs duties responsively and professionally according to standards and requirements.
- To be knowledgeable of all work related items such as guest supplies, consumable items to be served to guests, promotional materials, forms and procedures correctly and skillfully.
- Equips him/herself with necessary working tools and equipment such as pen, computer, photocopiers, and others.
- Greets guests and colleagues politely.
- Listens to guests (external & internal) carefully and attentively in order to perform duty effectively.
- Practices job tasks as well as develop him/herself for new ideas and techniques at all times.
- Confirms satisfaction with guests, and informs supervisor or manager immediately in case of guest complain.
- Communicates effectively with guest, clients, business partners and staff.
- To be a good sales person to promote hotel’s image and businesses.
- Participates community projects or activities in order to promoting the hotel’s image and cooperation to improve community relationship.
- Establishes and maintains good relations with other employees within and between departments, provides assistant to co-employee within and amongst other departments in performing task to foster team work and success of the hotel/company.
- Reports to unit manager/department heads” with respect.
- Communicates to guests in delivering product and service.
- Relates to co-employee in service and supporting departments in performance of work and service to guests.
- Relates to employees of other departments for special functions and activities of the hotel/company.
- Continuous learning through own IDP.
- Any other duties as may be assigned by the superior.
- Represents Dusit’s brand and its values at all times. We will establish relationships and foremost and we will deliver an exceptional guest experience and promote Thai graciousness.
- Communicate and fully embracing the Company’s culture (our Vision, our Mission and our Values), leads by example and cascade to all your subordinates. – “Proud to belong and to contribute”
- Ensure confidentiality and secure storage of all intellectual property and data bases, both hard copy and electronic. Adhere to Dust Internet and E-mail policy. Ensure Hotel, Customer and Staff information or transactions are kept confidential during or after employment with the company.
- Minimum education of high Vocational diploma in any discipline
- Minimum of 1 year of relevant experience
- Have good communication skills in written and spoken English
- Service-minded and be proactive
- Possess professional disposition with good communication and interpersonal
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