Customer Development Manager - #58236


Date: 1 week ago
City: Dubai
Contract type: Full time

Relocation Assistance Offered Globally
# 160221 - Dubai, Dubai, United Arab Emirates

Who We Are
Colgate-Palmolive Company is a caring, innovative growth company that is reimagining a healthier future for all people, their pets and our planet. Focused on Oral Care, Personal Care, Home Care and Pet Nutrition, we sell our products in more than 200 countries and territories under brands such as Colgate, Palmolive, elmex, hello, meridol, Sorriso, Tom’s of Maine, EltaMD, Filorga, Irish Spring, PCA SKIN, Protex, Sanex, Softsoap, Speed Stick, Ajax, Axion, Fabuloso, Soupline and Suavitel, as well as Hill’s Pet Nutrition.

We are recognized for our leadership and innovation in promoting sustainability and community wellbeing, including our achievements in decreasing plastic waste and promoting recyclability, saving water, conserving natural resources and improving children’s oral health.

If you want to work for a company that lives by their values, then give your career a reason to smile and join our global team!

Scope of Responsibility:

  • Responsible for identification and realization of Business development and sales opportunities in whitespaces territories and Dubai based Traders that help Colgate in seeding and developing our business in new, select markets.
  • The role in achieving these objectives includes:
  • Identify and drive Business building opportunities for sales into pre-approved markets where Colgate has no ground presence or no already established exports business
  • Achieve Sales & Profit targets within the above mentioned markets
  • Help seeding of Colgate products for future strategic entry for Colgate, through building strong relationships with a network of worthy traders
  • Monitor and analyze customer’s sales performance by market, brand, and profitability to build reliability and predictability in the business
  • Monitor gross to net spend each month and ensure control within agreed budgets.
  • Oversee the activation of new SKUs and execution of other retail marketing fundamentals with customers
  • Ensure implementation/adherence to key Colgate Business processes
  • Drive O2I processes such as updating customers on payments, stock and order availability.
  • Prepare and present Bi-Annual Reviews to Senior Leadership
  • Create and manage the pro-forma invoice on SAP & allocation process amongst various trading customers, so as to drive maximum profitability
  • Lead the demand planning process to ensure timely availability of the right product assortment, with minimum inventory at the warehouse
  • Ensure timely and profitable depletion of excess inventory

Size of Business: 2024 Estimate: $ 60 MM

Required Qualifications :


  • A minimum of a Bachelor's degree is required. Undergraduate coursework in Business and/or a Masters in Business Administration is desirable.


  • At least 8 years in FMCG trading business with strong contacts, and track record of growing the business
  • Sound financial acumen & judgement
  • Ability to influence traders to comply with Colgate policies/intent
  • Past experience in using SAP and BI tools
  • Fluent in English and Arabic


Our Commitment to Sustainability

With the Colgate brand in more homes than any other, we are presented with great opportunities and new challenges as we work to integrate sustainability into all aspects of our business and create positive social impact. We are determined to position ourselves for further growth as we act on our 2025 Sustainability & Social Impact Strategy.

Our Commitment to Diversity, Equity & Inclusion
Achieving our purpose starts with our people — ensuring our workforce represents the people and communities we serve —and creating an environment where our people feel they belong; where we can be our authentic selves, feel treated with respect and have the support of leadership to impact the business in a meaningful way.

Equal Opportunity Employer
Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law.

Reasonable accommodation during the application process is available for persons with disabilities. Please contact [email protected] with the subject "Accommodation Request" should you require accommodation.


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