Customer Relationship Officer- Abu Dhabi
Emirates Islamic
Date: 47 minutes ago
City: Dubai
Contract type: Full time
Job Description
Job Responsibilities ( Relief Pool )- Customer Relationship Officer
Address customer problems and complaints to achieve satisfactory resolutions.
Job Responsibilities ( Relief Pool )- Customer Relationship Officer
Address customer problems and complaints to achieve satisfactory resolutions.
- Referring issues beyond the role limit to appropriate points of reference.
- Resolve client problems and respond to inquiries quickly and effectively.
- Adhere to legal, corporate and regulator procedures.
- Apply and comply with relevant processes, procedures and controls to meet the unit’s needs while providing efficient service to customers.
- Effectively identify and respond to Business Banking client needs.
- Ensure completion of client transaction in timely and quality manner.
- Increase client satisfaction by providing high-quality service.
- Support the quality initiative by reducing transaction defeats and cycle time.
- Incorporate EIB values into all activities.
- Add value to our clients through delivering on our EIB Banking experience.
- Provide product and service information, advice and relevant products and services to customers to increase their awareness and promote their usage.
- Greet and orient the client to EIB products and service.
- Manage efficient paper –flow, supporting relevant procedures
- Contacting client and getting missing documents.
- File maintenance.
- Preparing basic Memo.
- Any other task requested by your line Manager.
- Maintain strict control of confidential documents/secured negotiable items to prevent loss or misuse.
- Education & Skills Relevant education with minimum of Bachelor’s Degree Relevant experience in similar job UAE experience Banking products and operations Oral and written communication
How to apply
To apply for this job you need to authorize on our website. If you don't have an account yet, please register.
Post a resumeSimilar jobs
Photographer/Videographer
haus & haus,
Dubai
1 day ago
Welcome to haus & haus. As an award-winning Real Estate agency, we have an established record of achievement and service - we are passionate about maintaining strong, long-lasting relationships with our clients, and are known for our impeccable service standards and professionalism.Join the vibrant haus & haus Marketing Team as our Photographer/Videographer, you'll collaborate closely with stakeholders across the business...
Regional Account Manager
Trend Micro,
Dubai
3 days ago
When you join Trend, you become part of a unique and diverse global family and you get to work towards a world safe for exchanging digital information.About Trend MicroTrend Micro, a global cybersecurity leader, helps make the world safe for exchanging digital information. Fueled by decades of security expertise, global threat research, and continuous innovation, Trend Micro's cybersecurity platform protects...
Store Keeper
iSTYLE UAE,
Dubai
4 days ago
Date: Nov 7, 2025Location:Dubai, AECompany: I STYLE COMPUTERS (L.L.C)Req ID: 2556Branch:Job TitleStore KeeperJob ScopeThe Store Keeper is accountable for overseeing the inbound operations and inventory management. S/He maintains communications with carriers, suppliers, warehouses, custom brokers and others involved in the shipping and delivery of goods ensuring optimal stock levels at all times.Main Duties And ResponsibilitiesManage outbound activities for customer ordersManage...
