Customer Service Coordinator - UAE National
Hermès
Date: 5 hours ago
City: Dubai
Contract type: Part time
Responsibilities
MAIN RESPONSIBILITIES
MAIN RESPONSIBILITIES
- Call centre for Hermes stores in UAE, Kuwait, Bahrain and Doha.
- Cater to 100% of client queries through emails, phone and/or What’s app (product information, product availability, order follow up, delivery, return procedure, claim, miscellaneous.)
- Being thorough on the information provided to the customers and redirect queries to the dedicated individuals if needed (store, management, After Sales)
- Ensure that all the requests are closed within the targeted time frame and with the highest quality of service.
- Follow up the returns, and once quality control is successful, proceed to the validation of the exchange or refund.
- Possess good communication and greeting skills.
- Being punctual, flexible, hardworking, responsible and adaptable.
- Have a professional approach and a positive attitude.
- Being a team player.
- Able to solve problems and decision making.
- Familiarity with the products.
How to apply
To apply for this job you need to authorize on our website. If you don't have an account yet, please register.
Post a resumeSimilar jobs
Senior Analyst - Operations Business Systems
Tap Growth ai,
Dubai
3 hours ago
We're Hiring: Senior Analyst - Operations Business Systems! We are seeking a highly experienced and technically adept Airport Operations Systems Lead to oversee the implementation, integration, and operational management of critical airport systems across terminal operations, airfield operations, and baggage handling. This role is pivotal in delivering and maintaining mission critical technologies that enable safe, efficient, and seamless airport operations...
Medical Oncologists - Dubai’s Cancer Care Expansion
Dubai Elite Doctors Network,
Dubai
4 hours ago
Role OverviewWe are seeking a highly skilled and compassionate Consultant Medical Oncologist to join a leading oncology team in Dubai. The successful candidate will be responsible for diagnosing, treating, and managing patients with various types of cancer, using evidence-based protocols and a multidisciplinary approach. Key ResponsibilitiesEvaluate and diagnose patients with solid and hematologic malignanciesDevelop and implement individualized treatment plans including...
Allocator - Luxury Fashion
Chalhoub Group,
Dubai
5 hours ago
INSPIRE | EXHILARATE | DELIGHTFor over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty,...
