Customer Service Executive
Paredai Education Consultants
Date: 3 days ago
City: Dubai
Contract type: Full time
By Paredai Consultants / January 4, 2025
Responsibilities:
- Respond to customer inquiries via phone, email, or in person.
- Resolve complaints and provide appropriate solutions promptly.
- Maintain accurate records of customer interactions.
- Assist customers with product or service information.
- Collaborate with internal teams to ensure customer satisfaction.
Qualifications:
- High school diploma; a bachelor’s degree is preferred.
- Proven experience in a customer service role.
- Strong communication and interpersonal skills.
- Proficiency in CRM systems is a plus.
- Ability to multitask and remain calm under pressure.
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