Customer Service Representative
Paredai Education Consultants
Date: 3 weeks ago
City: Dubai
Contract type: Full time
By Paredai Consultants / November 30, 2024
Key Responsibilities:
- Respond to customer inquiries via phone, email, or chat in a timely manner.
- Provide accurate information about products and services.
- Handle complaints, provide solutions, and escalate issues when necessary.
- Maintain detailed records of customer interactions.
Qualifications:
- Proven experience in customer service or a related role.
- Strong communication and problem-solving skills.
- Ability to work under pressure and meet deadlines.
- Proficiency in CRM software and basic computer skills.
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