CUSTOMER SERVICE REPRESENTATIVE
KILONEWTONS
Date: 2 weeks ago
City: Dubai
Contract type: Full time
Job Title: Customer Service Representative
Location: Dubai, UAE
Company: Kilonewtons
Experience Required: Minimum 1 year in customer service
Job Description
Kilonewtons is seeking enthusiastic and customer-focused Customer Service Representatives to join our team in Dubai. The ideal candidate will have excellent communication skills, a problem-solving attitude, and a passion for delivering outstanding service to our clients.
Key Responsibilities
Send your updated CV to [email protected] with the subject line "Customer Service Representative – Dubai".
Join Kilonewtons and be part of a team that values excellence in customer service!
Kilonewtons is an equal opportunity employer.
Location: Dubai, UAE
Company: Kilonewtons
Experience Required: Minimum 1 year in customer service
Job Description
Kilonewtons is seeking enthusiastic and customer-focused Customer Service Representatives to join our team in Dubai. The ideal candidate will have excellent communication skills, a problem-solving attitude, and a passion for delivering outstanding service to our clients.
Key Responsibilities
- Handle customer inquiries via phone, email, and live chat in a professional manner.
- Assist customers with product/service information, order processing, and issue resolution.
- Maintain accurate records of customer interactions and transactions.
- Escalate complex issues to the relevant department when necessary.
- Meet and exceed customer satisfaction and service quality targets.
- Stay updated on company products, services, and policies.
- Minimum 1 year of experience in customer service (retail, call center, or hospitality preferred).
- Excellent verbal and written communication skills in English (additional languages a plus).
- Strong problem-solving skills and ability to work under pressure.
- Proficiency in MS Office and CRM software.
- High school diploma or equivalent (degree preferred).
- Must be based in Dubai or willing to relocate.
- Competitive salary + benefits.
- Career growth opportunities.
- Friendly and dynamic work environment.
Send your updated CV to [email protected] with the subject line "Customer Service Representative – Dubai".
Join Kilonewtons and be part of a team that values excellence in customer service!
Kilonewtons is an equal opportunity employer.
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