Customer Service Specialist

Bring more to life.

Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology?

At Pall Corporation, one of Danaher’s 15+ operating companies, our work saves lives—and we’re all united by a shared commitment to innovate for tangible impact.

You’ll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher’s system of continuous improvement, you help turn ideas into impact – innovating at the speed of life.

As a global leader in high-tech filtration, separation, and purification, Pall Corporation thrives on helping our customers solve their toughest challenges. Our products serve diverse, global customer needs across a wide range of applications to advance health, safety and environmentally responsible technologies. From airplane engines to hydraulic systems, scotch to smartphones, OLED screens to paper—everyday Pall is there, helping protect critical operating assets, improve product quality, minimize emissions and waste, and safeguard health. For the exponentially curious, Pall is a place where you can thrive and amplify your impact on the world. Find what drives you on a team with a more than 75-year history of discovery, determination, and innovation.

Learn about the Danaher Business System which makes everything possible.

The Customer Service Specialist is responsible for the direct communication with the customer and various departments within the business to support complex end to end customer order management. In this role you can grow into a Sr. Customer Service Specialist as you advance your knowledge and leadership skills.

This position reports to the Customer Service Manager and is part of the Customer Service Team located in Abu Dhabi and will be an on-site role.

In this role, you will have the opportunity to:

• Manage complex customer orders from order entry to product delivery to attain customer satisfaction covering the whole GCC region
• Act as a subject matter expert for the organization and provide peer support
• Collaborate and communicate across functional teams such as sales, distribution, and manufacturing to support complex customer requirements and situations
  
  

The essential requirements of the job include:

• Arabic and English fluency is a must
• Customer service experience
• Microsoft Office and ERP experience (SAP is a plus)
• Experience in incoterms and comply with export
• Advanced verbal and written communication skills, organizational skills, ability to prioritize, and customer centric mindset
  
  

It would be a plus if you also possess previous experience in:

• Professional diploma/degree, or equivalent years of experience
• Experience working in a manufacturing environment
• French language proficiency
  
  

Pall Corporation, a Danaher operating company, offers a broad array of comprehensive, competitive benefit programs that add value to our lives. Whether it’s a health care program or paid time off, our programs contribute to life beyond the job. Check out our benefits at Danaher Benefits Info.

Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.

For more information, visit www.danaher.com.

At Danaher, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.