Delivery Manager

Synopsis

This role reports to the Senior Delivery Lead. The Delivery Manager is responsible for the end-to-end delivery of technology projects from the planning and requirements phase to project delivery and closure while ensuring the project delivers significant business value. This role also includes sprint planning sessions, backlog grooming sessions, daily stand-ups, sprint reviews and sprint retrospectives. This role will be responsible for resolving impediments and clearing the backlog and acting as a coach to increase agility and support working with the scrum methodology and tools. Time, budget and quality are key performance indicators of delivery. The projects could be delivered using a both a modern waterfall & agile methodology.

The Delivery Manager will work closely with multiple stakeholders, including the business and will act as liaison between all teams by preparing and attending project status meetings and steering committees.

Accountabilities

• Responsible for the on time and on budget delivery of projects, within agreed scope and quality measures
• Responsible for the benefits realisation of all projects managed
• Develop and maintain the overall project plan consistent with project objectives as defined by the business
• Lead the project team in scoping activities to identify, capture and analyse requirements, define key business drivers and oversee the delivery of an effective and innovative solution
• Identify critical stakeholders and create a stakeholder management plan, to manage the relationship between teams successfully
• Ensure regular and accurate communication to stakeholders, by distributing minutes of meeting, project status updates and project documentation
• Work with Business Analysts to manage scope and change control
  
  

Education & Experience

• 3+ years of experience in project management using a modern waterfall delivery methodology
• Bachelor’s degree in Computer Science, Business Administration, Engineering, Software Engineering or equivalent is mandatory
• Certification is Project Management Professional (PMP), PRINCE 2 , Scrum Master CSM or SAFe is beneficial
• Proficient in using Microsoft Office Project and Project Portfolio Management tools
• Knowledge of both Agile and traditional project management principles and practices and the ability to blend them together in the right proportions to fit a project and business environment
• Evaluate and address complex project risks and issues accurately and objectively
• Effective interpersonal skills including collaborating, team building, and communication skills to build strong relationships with stakeholders
• Experience in relevant business/development support, agile delivery, user story creation, writing, and estimation
  
  

About Etihad Airways

Etihad Airways, the national airline of the UAE, was formed in 2003 and quickly went on to become one of the world’s leading airlines. From its home in Abu Dhabi, Etihad flies to passenger and cargo destinations in the Middle East, Africa, Europe, Asia, Australia and North America. Together with Etihad’s codeshare partners, Etihad’s network offers access to hundreds of international destinations. In recent years, Etihad has received numerous awards for its superior service and products, cargo offering, loyalty programme and more. All this ties into Etihad’s ambitious Journey 2030 strategy. The airline plans to double its fleet size and triple the number of customers over the next six years as it sets out to be the airline everyone wants to fly!

To learn more, visit etihad.com

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