Delivery Manager - Digital Channels

Minimum Qualification

 Bachelor’s degree in related discipline.

 Project Management Professional (PMP)/Scrum Master certification is mandatory.

 SAFe certification & Cloud certifications are desirable.

Minimum Experience

 12 years of experience in the Banking/Fintech/IT sector with at-least 4 years of exposure to Mobile & Internet banking projects / programs.

 Should have considerable knowledge regarding Project management methodologies (traditional & agile), good acquaintance to Project management tools and Mobile App release mechanisms.

 Deep expertise in Scrum, with exposure to one or more scaling frameworks. Certification as a Scrum Master (CSM / PSM / SSM / PMI-ACP) & AWS cloud ( Cloud practinioner/Developer/etc) is preferred.

 Strong influencer and a good communicator.

 Understanding of software development life cycle.

 Knowledge of banking products, digital channels (especially Mobile and Internet Banking) and services

 Strong technical background to work with multiple teams across the bank and should be able to understand the application architecture.

 Good understnaind of the infra connectivities and third party integrations.

 Experience of working in fast paced, challenging environment.

 Ensure stakeholder management, clear communication and timely reporting

 Good understanding to the technical application security, compliance and audit requirements. Hands-on experience in implementing complex projects/programs.

 Experience in coaching and coordinating agile delivery squads to deliver solutions as efficiently as possible

 Experience in supporting the product owner in backlog refinement to a level which is acceptable for the team to estimate and deliver

 Ability to plan 2 steps ahead of the team and surface hidden risks

 Ability to work with business stakeholders to ensure requirements are delivered and to ensure customer satisfaction

 Hands on experience as Project Manager - Ability to manage more than one project at a time.

 Ability to prepare the Business case, project estimates, cost templates and monitoring throughout the project lifecycle by taking support from relevant stakeholders wherever needed.

 Resolve any challenges on projects to enable the teams to deliver on time

 Provides report on status of the project under execution, challenges, risk and mitigation plan

 Good knowledge regarding monitoring of production release of multiple Mobile/Internet banking features that have dependencies within and outside service lines

 Hands on experience in using various Project Management Tools

 Experience in Vendor/partner management

 Has practical exposure to DevOps (CI/CD) and has worked on cloud and micro-services based projects.