Digital & E-Commerce Intern
Louis Vuitton
Date: 4 hours ago
City: Dubai
Contract type: Full time
About The Job
We are seeking a Digital & E-Commerce Intern to join our E-Commerce & Digital Marketing team at Louis Vuitton Middle East. The ideal candidate will thrive in a dynamic environment, demonstrating adaptability and a willingness to learn quickly. We are looking for someone with strong digital skills who can contribute effectively to our team.
Job responsibilities
REQUIRED SKILLS:
We are seeking a Digital & E-Commerce Intern to join our E-Commerce & Digital Marketing team at Louis Vuitton Middle East. The ideal candidate will thrive in a dynamic environment, demonstrating adaptability and a willingness to learn quickly. We are looking for someone with strong digital skills who can contribute effectively to our team.
Job responsibilities
- WEBSITE / CRM
- Translate website content to Arabic.
- Manage product grids and visual merchandising.
- Optimize internal search performance.
- Support the creation of email layouts.
- BACK OFFICE
- Order Management: Track and follow up on deliveries, returns, and refunds. Coordinate with warehouse and ensure smooth order flow and fulfillment.
- Stock & Sourcing: Monitor stock allocation to the warehouse and ensure back orders and delayed items are followed up.
- Fraud & Finance Support: Assist with manual order screening, fraud alerts, and chargeback investigations. Help with bank transfer tracking, refunds, and basic accounting checks.
- Client & Tech Support: Follow up of client requests, assist in daily operations, and help troubleshoot system issues in collaboration with IS/IT teams.
- Testing & UATs
- Support coordination of test cases and place test orders in pre-prod and prod environments.
- Liaise with EMEA team, join follow-up calls, and report bugs and technical issues.
- Special Projects & Initiatives
- Update department store and mall platforms with new LV launches.
- Conduct market research and competitor benchmarking.
- Coordinate creative layouts for CSC to support seasonal campaigns.
REQUIRED SKILLS:
- Strong soft skills, including an enthusiastic attitude, task ownership, and a focus on execution and follow-up.
- Digital savviness and quick learning abilities, which would be clear assets in this role.
- Pro-active and curious.
- Currently enrolled in a Bachelor Degree in CRM/Digital Marketing, or Business Management.
- Arabic language proficiency.
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