Digital Marketing - Assistant Manager

Grand Hyatt


Date: 2 weeks ago
City: Dubai
Contract type: Full time
Organization- Grand Hyatt Dubai

Summary

This role plays a crucial part in executing the overall digital strategy, including digital media, e-commerce, and social media campaigns for Grand Hyatt Dubai. You will work closely with other departments such as Operations, Sales, Revenue, F&B, and Marketing to gather relevant data and support all business objectives.

Key responsibilities:

  • Support the digital marketing team in driving direct booking growth and enhancing brand.com performance.
  • Create and manage campaigns across all channels, including but not limited to SEO, pay-per-click (PPC), metasearch, display, social media, and email marketing.
  • Update and maintain websites and microsites, ensuring all content is current, optimized for search engines, and provides an excellent user experience that drives conversion.
  • Monitor and respond to online guest feedback, fostering a positive relationship through online reputation platforms.
  • Track and report performance metrics, providing actionable insights and recommendations to optimize future campaigns.
  • Collaborate with internal stakeholders to develop digital plans aligned with the hotel’s objectives.
  • Work closely with external partners and agencies for comprehensive strategic recommendations and to ensure campaign KPIs are achieved across all channels.
  • Stay up to date with the latest digital trends and best practices to continuously improve marketing efforts.

Employee Benefits: At Hyatt, we believe in taking care of our people so they can be their best. As part of our team, you’ll enjoy:

  • A UAE employment visa sponsorship
  • Complimentary meals prepared by our culinary team
  • Company-provided transportation for your convenience
  • Accommodation arranged by the company
  • Exclusive discounts at Hyatt food & beverage outlets across Dubai
  • Complimentary stays at Hyatt hotels worldwide — explore the world with us!

Qualifications

  • Minimum of 2 years of experience in marketing, preferably within the hospitality industry.
  • Strong understanding of digital marketing channels, including SEO, PPC, metasearch, display, social media, and email marketing.
  • Creativity, attention to detail, and a proactive, initiative-driven approach.
  • Excellent communication, project management, and analytical skills.
  • Ability to work in a fast-paced environment and manage multiple priorities simultaneously.

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