Digital Social Media Account Manager

Are you passionate about social media and digital marketing? Do you thrive in a fast-paced environment, where creativity and strategy collide? We are looking for a talented and motivated Digital Social Media Account Manager to join our dynamic team!

Purpose

The social guru and all round safe pair of hands. Pushes the boundaries to create extraordinary work, stays ahead of the curve educating the agency and clients along the way.

Insight & Development

• Maintain reporting across social channels to understand engagement and growth opportunities. Provide ongoing metrics tracking and optimization recommendations.
• Able to write and present valuable insights and actions for client recommendations.
• Ability to evaluate; current processes, WoW and data visualization suggesting areas for improvements.
  
  
  

Strategic thinking

• Manage the implementation and administration of social support strategies for our brands.
• Be the critical resource within platform, planning and developing shareable content, participating and building relationships directly with fans and influencers.
• Develop platform specialization and provide informed strategic recommendations, leveraging online trends to develop insights that drive program, messaging ideation and proactive ideas generation.
• Project manage initiatives to support brands’ social media strategy.
• Expert in a specific client business area or channel.
  
  
  

Craft Skills

• Use the correct brand voice at all times and ensure that messaging is consistent with the client goals and directions.
• Partner with the account team to ensure that consumer communications are dealt with properly.
• Administer social platform creative, manage tab features/functionality and create/monitor social conversations.
• Develop and optimize the process for Community Management and Social Media Execution within the agency. Look for opportunities to continually improve the way we operate to create the most Extraordinary brand communities for our clients.
• Lead the development of content calendars.
  
  
  

Leadership & influence

• An awareness and interest in the development of the agency as a whole won’t go unnoticed. So, aim to become involved in projects outside your team responsibilities.
• If you’re up for it, there’ll be opportunities to get active with agency initiatives like the Squads and other committees.
• Partner with internal and external experts to create, produce and distribute engaging and immersive content for our members on a regular basis.
  
  
  

Teams

• Oversee the work of Community Managers responsible for implementation of social strategies and the running of our clients’ communities.
• Ensure your team has clear objectives and receives thorough reviews and check-ins on time.
• Manage the workload of your team and plan ahead.
  
  
  

Commercials

• Able to scope time and requirements for new projects.
• Drive proactive opportunities.
  
  
  

What We Offer

For the successful candidate, we will offer a competitive salary and benefits package which includes;

• Great holidays: 23 days annual holiday, plus birthday day off.
• Great flexibility: 10 days of working from anywhere in the world.
• Great benefits: private healthcare plan and perks.
• Great professional development: a mentoring programme at global level and generous training budgets to support your career pathway, and
• Great fun: a blended working culture and celebration days to socialise, bond and learn together.
  
  
  

About Us

We were born out of the need for strategic and brutally effective creativity in the region. With every successful campaign, we have grown, and cherry-picked the best professionals to work with us from all over the region and the world. In 2012, we opened our Abu Dhabi office and expanded the team with our Dubai office in 2016. From these offices we manage a number of local and global brands in Europe, GCC and of course the UAE. Brutal Simplicity of Thought is the creative philosophy of M&C Saatchi. It defines the way we work and the work we produce. We believe: "It’s easier to complicate than simplify. Simple ideas enter the brain quicker and stay there longer. Brutal Simplicity of Thought is therefore a painful necessity."

About M&C Saatchi Group

M&C Saatchi Group is a creative federation of companies who navigate, create, and lead meaningful change for clients across five specialist divisions connected through people, culture, data, technology and creativity, M&C Saatchi Group aims to unlock new value for clients and leave a positive impact on the world.

M&C Saatchi Group’s work is informed by two core principles - Brutal Simplicity of Thought and Diversity of Thought. Together they guide how problems are solved and integrated specialist teams are built. Headquartered in London, M&C Saatchi Group have circa 2,500 employees globally of which 720 employees are UK based. Our operations span 23 countries with major hubs in the UK, Europe, Middle East & Africa, Asia and Australia.

M&C Saatchi Group was founded in 1995 and is now the biggest Independent creative agency group in the World. Founded on one core principle, Brutal Simplicity.