Director - Cloud Operations

Overview

About Us

Core42, a leader in AI-powered cloud and digital infrastructure, is driving transformative technology solutions globally. Leveraging advanced resources and partnerships, Core42 empowers clients to harness sovereign AI infrastructure, especially in sectors with stringent regulatory needs. With a mission to redefine digital transformation, we combine sovereign capabilities with scalable, high-performance compute infrastructure, positioning itself at the forefront of AI innovation in the Middle East and beyond.

The opportunity

The Infrastructure Director leads the strategic planning, implementation, and management of enterprise-wide IT infrastructure. This includes overseeing cloud platforms, data centers, networks, storage, and security systems to ensure high availability, scalability, and performance. The role demands a visionary leader who can align infrastructure capabilities with business goals while driving innovation and operational excellence. He should be able to lead an independent function with the budget assigned as part of the portfolio

Responsibilities

Your key responsibilities

Infrastructure Operations

• Oversee daily operations of IT infrastructure including servers, storage, backup, network and M365.
• Ensure 24x7 operational readiness and incident response capabilities.
• Implement and maintain monitoring tools for proactive issue resolution.
  
  

Service Delivery & SLA Management

• Ensure infrastructure services meet defined SLAs and KPIs.
• Drive continuous improvement in service delivery and operational efficiency.
• Lead root cause analysis and corrective actions for service disruptions.
  
  

Resource & Vendor Management

• Manage internal teams and external vendors to optimize resource allocation.
• Negotiate contracts and manage vendor relationships for hardware/software procurement.
• Ensure compliance with ITSM processes and governance frameworks.
  
  

Security & Compliance

• Collaborate with security teams to enforce infrastructure security policies.
• Ensure compliance with ISO/IEC standards and data protection regulations.
• Lead disaster recovery and business continuity planning.
  
  

Qualifications

Required skills / qualifications

• Overall 15+ years of experiences in IT Industry and Services
• A minimum of 10+ years of technical Delivery and Implementation or technical consulting experience
• Proven experience as an Azure Cloud Architect/Implementation Engineer or in a similar role, and large scale cloud migration projects (1000+ VMs)
• A track record of successfully designing and implementing Microsoft solutions including Active Directory, Exchange, WSUS, ADFS, DNS, DHCP, etc
• Knowledge in cloud architecture design principles, including scalability, availability, and security.
• Experience with cloud migration strategies and tools, and the ability to assess the feasibility and risks associated with cloud adoption.
• Proven experience with Containerization solutions Implementation and Design including K8S , AKS, EKS, etc
• Proven experience with Infrastructure as a Code implementation and design including Terraform, ARM, etc.
• Proven experience in large scale Cloud migration projects, including discovery, assessment, and migration for mission critical applications, using different tools.
• Proven experience in cloud Dev/Ops implementation and design.
• Experience with DR solutions and replication tools including Azure Site Recovery, carbonite
• Identity and access control with experience administering B2B and B2C applications as well as a working knowledge of Azure AD.
• Deep expertise in cloud platforms (Azure, AWS), virtualization (VMware), and networking.
• Strong leadership and team-building capabilities.
• Excellent communication and stakeholder management skills.
• Strategic thinking with a hands-on approach to problem-solving.
  
  

Preferred Qualifications

• Bachelor’s degree in computer science or related field.
• Microsoft Certified: DevOps Engineer Expert
• Microsoft Certified: Azure Network Engineer Associate
• AWS Certified Solution Architect Professional
• Enterprise Architecture – TOGAF 9 Certification
• ITIL V3 Foundation Certificate, preferably ITIL Service Design or Transition Certification.
• HashiCorp Certified: Terraform Associate
• Certified Kubernetes Administrator (CKA)
• Certification on Active Directory Services and Exchange.
• Expert in replication technologies; both storage (Nutanix, EMC, others) and host-based replication (DoubleTake, Veeam, Veritas)
• Storage - Intermediate design experience in Fibre channel/Storage Networking using Cisco and Brocade switches. EMC (VMAX and VNX)/HP (12K, EVA and 3PAR) and NAS Design and Implementation
• Backup (Networker, Netbackup, HP Data Protector, Veeam or Commvault). Expert knowledge on any 2.