Director of Housekeeping
Rotana Hotel Management Corporation PJSC
Date: 2 weeks ago
City: Ras al-Khaimah
Contract type: Full time
Job Description
We are currently seeking for passionate and dynamic guest focused Housekeeping professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.
As a Director of Housekeeping you are responsible for the daily operation of the Housekeeping Department and guide and develop a committed multicultural team to ensure the impeccable Rotana standards are met in all areas. The role involves bringing all the knowledge and standards required to maintain and surpass the guests highest expectations and will include key responsibilities such as-
Education, Qualifications & Experiences
You should be a college / university degree graduate with at least three years previous management experiences in the Housekeeping Department of a hotel or resort. Technically you will have fluency in both written and spoken English and knowledge of Micros / Opera coupled with administration, organizational computer literacy skills.
Knowledge & Competencies
The ideal candidate will be an exceptionally strong professional with an eye for detail and a passion for high quality hotel keeping. You will be a self motivator, flexible and creative in order to develop innovative options in the best interest of guests and the hotel and should possess following additional competencies-
Understanding the Business
Influencing Outcomes
Planning for Business
Team Building
Valuing Diversity
Leading People
Adaptability
Drive for Results
Customer Focus
Managing Operations
We are currently seeking for passionate and dynamic guest focused Housekeeping professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.
As a Director of Housekeeping you are responsible for the daily operation of the Housekeeping Department and guide and develop a committed multicultural team to ensure the impeccable Rotana standards are met in all areas. The role involves bringing all the knowledge and standards required to maintain and surpass the guests highest expectations and will include key responsibilities such as-
- Maintain all hotel guest rooms and public areas, plus the ‘heart of house’, ensuring the highest standards of cleanliness are met
- Establish standards and guidelines to ensure total guest satisfaction and team productivity in compliance with SOPs
- Supervise training of all housekeeping team members to ensure successful operation
- Measure, interpret and evaluate working standard of the department
- Create and maintain good working relationships within and with other departments
- Control all purchases for the department and be consistently aware of quality and cost
- Show by personal example a philosophy of work and conduct consistent with the professionalism expected
- Manage and control all operation equipment, linen and uniforms
- Set short and long term strategies for the department
Education, Qualifications & Experiences
You should be a college / university degree graduate with at least three years previous management experiences in the Housekeeping Department of a hotel or resort. Technically you will have fluency in both written and spoken English and knowledge of Micros / Opera coupled with administration, organizational computer literacy skills.
Knowledge & Competencies
The ideal candidate will be an exceptionally strong professional with an eye for detail and a passion for high quality hotel keeping. You will be a self motivator, flexible and creative in order to develop innovative options in the best interest of guests and the hotel and should possess following additional competencies-
Understanding the Business
Influencing Outcomes
Planning for Business
Team Building
Valuing Diversity
Leading People
Adaptability
Drive for Results
Customer Focus
Managing Operations
How to apply
To apply for this job you need to authorize on our website. If you don't have an account yet, please register.
Post a resumeSimilar jobs
Audio-Visual Specialist
ARRISE,
Ras al-Khaimah
2 days ago
Role description:The Audio-Visual Specialist installs, operates, and maintains AV and broadcast systems, ensuring seamless production and technical excellence. This role requires expertise in cameras, networking, troubleshooting, and live production support, along with strong problem-solving and communication skills.Responsibilities:Installing and testing new facilities and equipment.Having advanced crimping skills on various connectors, such as BNC, Micro BNC, RJ45, and XLR.Having strong knowledge in...
Senior Project Manager
ARRISE,
Ras al-Khaimah
5 days ago
About Us:ARRISE sets the benchmark for service delivery and excellence in the iGaming industry. Playing a key role in the success of its clients, which include Pragmatic Play, a brand relied upon by the world’s biggest online casinos for its cutting-edge products, ARRISE helps to deliver exceptional gaming experiences to millions of players worldwide.Our global team of over 9,000 talented...
Group, Conference, and Events Sales Manager - Waldorf Astoria Ras Al Khaimah
Hilton,
Ras al-Khaimah
1 week ago
A Group, Conference, and Events (GCE) Sales Manager manages the Groups, Conference and Events Sales office to actively convert customer enquiries into confirmed sales.What will I be doing?As Group, Conference, and Events (GCE) Sales Manager, you will manage the Groups, Conference and Events Sales office to actively convert customer enquiries into confirmed sales. The Group, Conference, and Events (GCE) Sales...
