Dispatcher
Al Sahraa Group
Date: 11 hours ago
City: Abu Dhabi
Contract type: Full time
, Permanent
Position: Dispatcher
We are currently seeking a highly organized and detail-oriented Dispatcher to join our team in Abu Dhabi. The ideal candidate will have excellent communication skills, a strong ability to multitask, and a passion for providing exceptional customer service. As a Dispatcher, you will play a crucial role in ensuring the smooth and efficient operation of our transportation services.
Key Responsibilities:
Position: Dispatcher
We are currently seeking a highly organized and detail-oriented Dispatcher to join our team in Abu Dhabi. The ideal candidate will have excellent communication skills, a strong ability to multitask, and a passion for providing exceptional customer service. As a Dispatcher, you will play a crucial role in ensuring the smooth and efficient operation of our transportation services.
Key Responsibilities:
- Receive and process transportation requests from clients, both internal and external
- Assign drivers and vehicles to transport goods and materials according to delivery schedules and customer requirements
- Monitor and track the movement of vehicles using GPS systems and communicate updates to clients and drivers
- Coordinate with the operations team to ensure timely and efficient delivery of goods
- Respond to any issues or delays that may arise during transportation and find solutions to minimize disruptions
- Maintain accurate records of transportation activities and update the system with relevant information
- Communicate with clients to provide updates on delivery status and address any concerns or complaints
- Ensure compliance with company policies, procedures, and safety regulations at all times
- Collaborate with other departments to improve processes and enhance overall customer satisfaction
- High School Diploma or equivalent; additional certification in logistics or transportation is a plus
- 2+ years of experience in dispatching, logistics, or a related field
- Excellent communication and customer service skills
- Strong organizational and time-management abilities
- Proficiency in using GPS systems and dispatch software
- Knowledge of transportation regulations and safety procedures
- Ability to work under pressure and handle multiple tasks simultaneously
- Flexibility to work on a rotating shift schedule, including weekends and holidays
- Fluent in English; knowledge of Tagalog, Bengali, or Sinkala is an advantage
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