Dispute Analyst - P2P

WorkAsPro


Date: 2 weeks ago
City: Dubai
Contract type: Full time
Job Description

Position: Dispute Analyst - P2P

Company: Binance

Location: Remote (Dubai-based)

Job Type: Full-time

About

Binance is the world’s largest crypto exchange, serving over 280 million users globally. The company offers a wide range of services including trading, finance, Web3, and education.

Responsibilities

  • Handle and resolve P2P trading disputes
  • Investigate transactions and prevent fraud
  • Provide customer insights to improve processes
  • Act as the voice of the customer across teams
  • Share learnings from complaints internally
  • Support customer service development and training

Requirements

  • 1+ year in customer-facing or service roles
  • Strong written communication and IT skills
  • Ability to multitask and manage time
  • Knowledge of crypto, blockchain, and P2P is a plus
  • Fluent in English; other languages are a bonus
  • Willing to work nights, weekends, and irregular shifts
  • Binance P2P user preferred

Why Binance

  • Work with global talent in a fast-paced environment
  • Remote flexibility and competitive salary
  • Opportunities for growth and learning

Tagged As

  • Research
  • Biotech
  • Healthtech
  • Information Technology
  • Clinical
  • Big Data Analytics
  • Oncology
  • AdTech
  • Digital Media
  • Software
  • Generative AI
  • Social Impact
  • HR Tech

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