Distributor Channel Account Manager III

About Avaya

Avaya is an enterprise software leader that helps the world’s largest organizations and government agencies forge unbreakable connections.

The Avaya Infinity platform unifies fragmented customer experiences, connecting the channels, insights, technologies, and workflows that together create enduring customer and employee relationships.

We believe success is built through strong connections – with each other, with our work, and with our mission. At Avaya, you'll find a community that values your contributions and supports your growth every step of the way.

Learn more at https://www.avaya.com

Job Information

Job Code: 00100986

Job Family: Sales

Job Function: Field

Job Summary

Avaya is seeking a results-driven Distributor Channel Account Manager III to drive growth by managing and supporting Tier I sales channels, including distributors, OEMs, dealers, and retail partners. In this role, you will represent Avaya in all sales-oriented activities while building and strengthening partner relationships to achieve mutual success.

About The Responsibilities

Channel Sales and Management

• Generate "push" demand for Avaya products and services through Tier I indirect sales channels.
• Represent Avaya to distributors and partners, ensuring alignment on sales, marketing, and business strategies.
• Drive revenue growth by maximizing partner focus on Avaya products, services, and solutions.
• Manage large quotas and a significant territory or account size with responsibility for both products and services.
  
  

Partner Development and Support

• Collaborate with partner organizations to identify and expand value-driven opportunities that benefit both parties.
• Provide training, marketing support, and sales enablement to partners to enhance their ability to sell Avaya solutions.
• Build strategies around solution and practice development areas with key GSI/Alliance partners.
• Assess future directions for Avaya products/services and develop joint strategies for long-term revenue growth.
  
  

Service Offerings

• Educate and train partners on Avaya service offerings to create compelling value propositions.
• Support partners in growing services offer revenue and integrating services into their portfolios.
  
  

Collaboration and Reporting

• Work directly with 1st Line Channel Managers to align on business objectives and execution.
• Collaborate across teams to ensure consistency in go-to-market strategies and partner engagement.
  
  

About You

Experience:

• Proven success in channel sales and account management, preferably in technology, telecommunications, or a related field.
• Experience managing large quotas and significant territories/accounts.
• Background in developing and executing partner strategies, including OEM and distributor partnerships.
  
  

Skills

• Exceptional communication and relationship-building skills.
• Strong ability to train, educate, and enable partners on products, services, and value propositions.
• Strategic thinking with the capability to align product directions with partner goals.
  
  

Education

• Bachelor’s Degree in Business, Marketing, or a related field preferred.
  
  

Experience Level

10+ Years of Experience

Preferred Certifications

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Avaya is an Equal Opportunity employer and a U.S. Federal Contractor. Our commitment to equality is a core value of Avaya. All qualified applicants and employees receive equal treatment without consideration for race, religion, sex, age, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other protected characteristic. In general, positions at Avaya require the ability to communicate and use office technology effectively. Physical requirements may vary by assigned work location. This job brief/description is subject to change. Nothing in this job description restricts Avaya right to alter the duties and responsibilities of this position at any time for any reason. You may also review the Avaya Global Privacy Policy (accessible at https://www.avaya.com/en/privacy/policy/) and applicable Privacy Statement relevant to this job posting (accessible at https://www.avaya.com/en/documents/info-applicants.pdf).