Document Controller & IT Support
iTech Engineering Consultancy
Date: 9 hours ago
City: Abu Dhabi
Contract type: Full time
Job Description Summary
DC & IT Support position works under the supervision of IT & DC Manager. He/she is responsible for supporting the IT department in all day-to-day IT & DC-related activities.
Job Responsibilities
The position will involve the following areas of responsibility:
Document Control
Maintain quality control of documents across the business
Control and Record Incoming and Outgoing documents as per the established process
Management of Document Revisions
Active role in project documentation delivery
Develop Templates where applicable and their revision continuity
Maintain confidentiality regarding sensitive documents and digital signatures
Establish and maintain record retention timelines
Prepare/compose official communication through letters and emails
Ensure company licenses and supporting documents are maintained and updated across subscription portals
Log and manage Project Archives
Monitor and review daily digital file transactions across active projects, and escalate for corrective treatment measures where necessary
Assist the Business Development Team in recording Project Proposals, Notifications, and content distribution
Scanning of incoming data for malware and threats before recording on distribution servers
Must have expertise in working with Document Management systems such as SharePoint and Collaboration platforms such as Aconex 2
Infrastructure (Level 2)
Proactive maintenance of Hyper-V virtual server environment
Technical expertise in handling HP Servers
Management of Security Framework Firewall, End-point security
Management of Disaster Recovery solutions
IT Support (Level 2)
Knowledge in providing technical support in AEC/BIM Industry
Technical support of Microsoft and MAC environment
Technical support of Autodesk products
Technical Support on WAN/LAN and Wi-Fi networking environments
Logging and processing support calls
Investigating, diagnosing, and solving computer software and hardware faults
Installing and configuring computer hardware, software, multi-function, and handheld devices
Technical support of Microsoft 365 cloud platform
Creating purchase requisitions for IT hardware/software
Maintaining records of software licenses and renewals
Management of New User and User exit IT protocols
Analyses and deployment of software upgrade and security patches
Awareness of PABX systems, Access Control, and CCTV systems
Management of Company subscriptions on Authority portals
Escalate IT Support cases to the IT manager where necessary
Minimum Skills Or Experience Requirements
Must exhibit a positive/professional attitude, ability to work independently and with a team
Ability to perform work accurately and thoroughly with great attention to detail
Ability to organize and utilize time to complete work within given deadlines
Ability to adapt to changes in the workplace and priorities easily
Ability to learn new document and project management systems Minimum Experience 2-3 Years (AEC Industry preferred)
Minimum Qualification: Bachelor's Degree. A Degree in Computer Sciences is preferred
Contract Duration: 6 Months (Extendable)
DC & IT Support position works under the supervision of IT & DC Manager. He/she is responsible for supporting the IT department in all day-to-day IT & DC-related activities.
Job Responsibilities
The position will involve the following areas of responsibility:
Document Control
Maintain quality control of documents across the business
Control and Record Incoming and Outgoing documents as per the established process
Management of Document Revisions
Active role in project documentation delivery
Develop Templates where applicable and their revision continuity
Maintain confidentiality regarding sensitive documents and digital signatures
Establish and maintain record retention timelines
Prepare/compose official communication through letters and emails
Ensure company licenses and supporting documents are maintained and updated across subscription portals
Log and manage Project Archives
Monitor and review daily digital file transactions across active projects, and escalate for corrective treatment measures where necessary
Assist the Business Development Team in recording Project Proposals, Notifications, and content distribution
Scanning of incoming data for malware and threats before recording on distribution servers
Must have expertise in working with Document Management systems such as SharePoint and Collaboration platforms such as Aconex 2
Infrastructure (Level 2)
Proactive maintenance of Hyper-V virtual server environment
Technical expertise in handling HP Servers
Management of Security Framework Firewall, End-point security
Management of Disaster Recovery solutions
IT Support (Level 2)
Knowledge in providing technical support in AEC/BIM Industry
Technical support of Microsoft and MAC environment
Technical support of Autodesk products
Technical Support on WAN/LAN and Wi-Fi networking environments
Logging and processing support calls
Investigating, diagnosing, and solving computer software and hardware faults
Installing and configuring computer hardware, software, multi-function, and handheld devices
Technical support of Microsoft 365 cloud platform
Creating purchase requisitions for IT hardware/software
Maintaining records of software licenses and renewals
Management of New User and User exit IT protocols
Analyses and deployment of software upgrade and security patches
Awareness of PABX systems, Access Control, and CCTV systems
Management of Company subscriptions on Authority portals
Escalate IT Support cases to the IT manager where necessary
Minimum Skills Or Experience Requirements
Must exhibit a positive/professional attitude, ability to work independently and with a team
Ability to perform work accurately and thoroughly with great attention to detail
Ability to organize and utilize time to complete work within given deadlines
Ability to adapt to changes in the workplace and priorities easily
Ability to learn new document and project management systems Minimum Experience 2-3 Years (AEC Industry preferred)
Minimum Qualification: Bachelor's Degree. A Degree in Computer Sciences is preferred
Contract Duration: 6 Months (Extendable)
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