Door Service Agent at InterContinetal Dubai Marina Hotel & Residences

As the world’s largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental brand. Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs, inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world.

Each of our hotels cultivates a distinctive style and ambiance where we embrace every opportunity to give our guests a personal and enriching experience.

If you’d like to embrace a wider world of experiences and opportunities, we’d like to welcome you to join InterContinental Dubai Marina Hotel & Residence as Door Service Agent

InterContinental Dubai Marina is a Five Star luxury hotel in the heart of Dubai Marina, featuring 328 rooms and residence suites, flexible event spaces, and a variety of restaurants & bars. With over 30 languages and countries represented by the staff, the hotel weaves together an international five-star presence.

Your role will include but not be limited to:

• Create a lasting impression by being the hotel’s ambassador, offering a professional, and welcoming presence at all times.
• Warmly welcome every guest with a sincere greeting in the local language, setting the tone for a heartfelt and memorable stay.
• Assist with arrivals, luggage, and directions with flair and efficiency.
• Guide guests with hotel highlights, and a smile that says you’re in great hands.
• Anticipate and respond to guest needs intuitively offering thoughtful support during their arrival and departure.
• Work closely with our concierge, valet, and front office teams to deliver seamless service.
• Whether it’s remembering a guest’s name or celebrating a special occasion, you’ll turn little touches into big memories.
  
  

Ideally, you'll have some or all the following qualifications and experience we're looking for:

• A natural person who making others feel welcome.
• Prior 2 years of experience in a luxury hotel or guest-facing role.
• Fluent in English. (Additional language is a plus)
  
  

What You Can Expect From Us

We provide our team members with everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including impressive room discounts, and some of the best training in the industry.

Our mission is to welcome everyone and create inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees, promoting a culture of trust, support, and acceptance. We always welcome different backgrounds, experiences, and perspectives.

IHG gives every member of the team the room they need to belong, grow, and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.

So, join us and become part of our ever-growing global family. Apply today and embark on your next exciting career journey with us!

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.