Doorman

Dusit Thani Dubai


Date: 8 hours ago
City: Abu Dhabi
Contract type: Full time
Job Description

PRIMARY RESPONSIBILITIES

  • Opens and closes the doors for guests of the hotel.
  • Greets arriving and departing guests using the Dusit Standard of greeting.
  • Call the attention of the Bell Service Agent to unload the luggage from the car of an arriving guest.
  • Unloads the luggage of guests until the Bellman brings them inside.
  • Ensures that the main entrance is manned at all times.
  • Assists guest in giving directions and information needed.
  • Maintain smooth flow of traffic at the front landing area.
  • Must have knowledge of the hotel facilities, activities and services.
  • Assist security by reporting undesirables or suspicious looking people within the hotel property.
  • Ensures the cleanliness of the Main Entrance and the Lobby area.
  • Ensures cleanliness of guest elevators and landing area and sees to it that all elevator buttons are working.
  • Assist guests in boarding elevators ensuring their safety.
  • Assist handicapped visitors and guest from the car into and out of the hotel.
  • Assists guests/patrons in hailing of taxis.
  • Assist guest in paging their drivers at the parking area.

Administrative Responsibilities

  • Prepares reports on all accidents or unusual incidents in his area of responsibility.

Commercial Responsibilities

  • Communicates effectively with guests
  • To be a good sales person to promote hotel’s image and business

Human Resources Responsibilities

  • Assists handicapped visitors and guests from bus/car into and out of the hotel.

RELATIONSHIP

  • To be able to communicate with guests effectively and efficiently.

Others

  • Continuous learning through own IDP.
  • Any other duties as may be assigned by the superior.

Accountabilities

  • Represents Dusit’s brand and its values at all times. We will establish relationships and foremost and we will deliver an exceptional guest experience and promote Thai graciousness.

Company’s Culture

  • Communicate and fully embracing the Company’s culture (our Vision, our Mission and our Values), leads by example and cascade to all your subordinates. – “Proud to belong and to contribute”

CONFIDENTIALITY

  • Ensure confidentiality and secure storage of all intellectual property and data bases, both hard copy and electronic. Adhere to Dust Internet and E-mail policy. Ensure Hotel, Customer and Staff information or transactions are kept confidential during or after employment with the company.

Job Requirements

  • At least High Vocational diploma in any discipline.
  • Minimum of 1 year in Front Office or Bell Service experience in a similar capacity.
  • Ability to communicate basic English.
  • Possess professional disposition with good communication and interpersonal skills.
  • Physically strong. Ability to stand for a long period of time and lift luggage during the duty.

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