Doorman
Dusit Doha Hotel | Dusit Hotel & Suites - Doha
Date: 3 weeks ago
City: Abu Dhabi
Contract type: Full time
Job Description
PRIMARY RESPONSIBILITIES
PRIMARY RESPONSIBILITIES
- Opens and closes the doors for guests of the hotel.
- Greets arriving and departing guests using the Dusit Standard of greeting.
- Call the attention of the Bell Service Agent to unload the luggage from the car of an arriving guest.
- Unloads the luggage of guests until the Bellman brings them inside.
- Ensures that the main entrance is manned at all times.
- Assists guest in giving directions and information needed.
- Maintain smooth flow of traffic at the front landing area.
- Must have knowledge of the hotel facilities, activities and services.
- Assist security by reporting undesirables or suspicious looking people within the hotel property.
- Ensures the cleanliness of the Main Entrance and the Lobby area.
- Ensures cleanliness of guest elevators and landing area and sees to it that all elevator buttons are working.
- Assist guests in boarding elevators ensuring their safety.
- Assist handicapped visitors and guest from the car into and out of the hotel.
- Assists guests/patrons in hailing of taxis.
- Assist guest in paging their drivers at the parking area.
- Prepares reports on all accidents or unusual incidents in his area of responsibility.
- Communicates effectively with guests
- To be a good sales person to promote hotel’s image and business
- Assists handicapped visitors and guests from bus/car into and out of the hotel.
- To be able to communicate with guests effectively and efficiently.
- Continuous learning through own IDP.
- Any other duties as may be assigned by the superior.
- Represents Dusit’s brand and its values at all times. We will establish relationships and foremost and we will deliver an exceptional guest experience and promote Thai graciousness.
- Communicate and fully embracing the Company’s culture (our Vision, our Mission and our Values), leads by example and cascade to all your subordinates. – “Proud to belong and to contribute”
- Ensure confidentiality and secure storage of all intellectual property and data bases, both hard copy and electronic. Adhere to Dust Internet and E-mail policy. Ensure Hotel, Customer and Staff information or transactions are kept confidential during or after employment with the company.
- At least High Vocational diploma in any discipline.
- Minimum of 1 year in Front Office or Bell Service experience in a similar capacity.
- Ability to communicate basic English.
- Possess professional disposition with good communication and interpersonal skills.
- Physically strong. Ability to stand for a long period of time and lift luggage during the duty.
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