Dubai Open Day - Rooms - Jumeirah

About Jumeirah:

Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 31 properties, including 33 signature F&B restaurants, across the Middle East, Europe, Asia and Africa. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and luxury residences. From the contemporary Maldivian island paradise at Jumeirah Olhahali Island to the art-inspired Jumeirah Capri Palace in Italy and the modern twist on a British classic at Jumeirah Carlton Tower in London, the brand has become synonymous with warm and generous service and the ability to craft distinctive and purposeful experiences that bring joy to guests from across the world.

About the Job:
An opportunity has arisen for Guest Services Executives and Team Leaders to Rooms in Jumeirah Beachfront properties in Dubai. We are currently hiring for positions across the following departments:

• Front Office
• Concierge
• Guest Relations
• Butler Services

The main duties and responsibilities include:

• Welcoming guests and ensuring smooth check-in/check-out experiences
• Assisting guests with inquiries, directions, and special requests
• Coordinating with internal departments to meet guest needs efficiently
• Managing daily operations and ensuring service standards are upheld
• Providing personalized service to enhance guest satisfaction

About you:
The ideal candidates for these positions will have the following experience and qualifications:

• Minimum of 1–2 years of experience in the same role in a 5-star luxury hotel.
• Strong communication and guest interaction skills, ability to remain calm and professional under pressure.
• Proficient in English and a second language (Russian or European languages are desirable).
• A passion for hospitality and delivering memorable guest experiences.

About the Benefits:

We offer an attractive tax-free salary, paid in Dirhams (AED), the local currency of the UAE. In addition, we offer generous F&B benefits, reduced hotel rates across our properties globally, excellent leave and health care package, flights home, accommodation, life insurance, functional incentives and other employee benefits making the role attractive to high performers and any applicant looking for a career with one of the most luxurious brands in the hospitality industry.