Ecommerce Assistant (UAE)

One Retail Group


Date: 6 hours ago
City: Dubai
Contract type: Full time
Want to join one of the UK’s fastest growing companies?

We’re One Retail Group – a multi-national online retailer, brand owner, and marketplace specialist, recognised as one of the fastest-growing companies in the UK. Since launching our first product in 2013, we’ve grown into a multi-brand business selling thousands of products every day across global marketplaces and our own websites. And we’re not slowing down – with new stores and product ranges launching regularly, there’s never been a more exciting time to join us.

As Ecommerce Assistant, you’ll play a crucial role in helping us get products ready to launch across new marketplaces and our own websites. You’ll be working closely with the wider eCommerce and merchandising teams to complete product listing templates, prepare and format product information, and support the smooth launch of new stores and ranges. You'll also lend a hand with customer support tasks, review analysis, and other day-to-day admin activities that keep everything ticking behind the scenes. You'll make use of AI tools to work more efficiently — from generating and refining product descriptions, to automating elements of review analysis and data collection.

This is a great opportunity for someone highly organised, detail-focused, and eager to get stuck in at a fast-paced eCommerce company.

Existing UAE residency is preferred.

Location: Dubai, UAE

Key Responsibilities

Product & Store Launch Support

Support the completion of product listing templates (titles, descriptions, features, images etc.) for new product launches and marketplace/store expansions.

Ensure information is accurately formatted and ready for upload to platforms such as Mirakl, Shopify, and others.

Work closely with internal teams to gather and cross-check key product details for each launch.

Carry out daily QA checks across live listings and stores, flagging and correcting any inconsistencies, errors or missing content.

Use AI-powered tools to assist in crafting clear, well-translated, and optimised product descriptions

Review data collection support:

Help collect and compile customer review data across multiple platforms.

Aggregate and organise this information to assist the wider team with customer insights and trend analysis.

Leverage AI to streamline sentiment analysis and highlight common customer feedback themes

Admin & Customer Care:

Support the team with ad-hoc admin tasks such as data entry, file organisation, and information updates.

Provide light-touch customer service support, responding to enquiries and helping resolve simple customer queries.

Other ad hoc admin tasks in the UAE office as requested.

How to apply

To apply for this job you need to authorize on our website. If you don't have an account yet, please register.

Post a resume

Similar jobs

Risk Manager

Binance, Dubai
23 hours ago
Binance is a leading global blockchain ecosystem behind the world’s largest cryptocurrency exchange by trading volume and registered users. We are trusted by over 250 million people in 100+ countries for our industry-leading security, user fund transparency, trading engine speed, deep liquidity, and an unmatched portfolio of digital-asset products. Binance offerings range from trading and finance to education, research, payments,...

Regional Account Manager

Forescout Technologies Inc., Dubai
1 day ago
DescriptionWhat We DoManaging cyber risk, together – Today the modern enterprise is an Enterprise of Things. We are on a mission to secure the Enterprise of Things with active defense by identifying, segmenting, and enforcing compliance of every connected thing in a real-time and at scale. Our unified security platform enables enterprises and government agencies to focus on Zero Trust...

Lead Business Improvement Associate

dnata, Dubai
1 day ago
Job PurposeDeliver Cargo business solutions as per the business process/requirements. Implement KPIs to assesses the effectiveness of the changed process and the usage of tools while continuously identifying opportunities to further improve the process and tools based on business demand, industry trend, and technological advancements.In This Role, You WillPlan Develop and implement a structured approach to ensure the availability of...