Emiratization | Sales Team Leader | IKEA | Festival Plaza Dubai
Al-Futtaim
Date: 7 hours ago
City: Dubai
Contract type: Full time
Job Requisition ID: 170978
Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.
By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day
Overview of the role:
In the Service Office organisation, there is a team of Sales & Range specialists that each have responsibility for one Business Area. In a territory where the Sales & Range specialists are highly experienced and skilled, some individuals can take responsibility for more than one Business Area. Securing that the range to be sold in the local market is selected and priced each business year. To achieve the Sales and Gross Margin goals as set by the Sales manager for your Business Area.
What you will do:
Sales & Commercial Performance
Al-Futtaim Retail has established itself as one of the leaders in Retail across the Middle East, Africa & Asia over the past 30 years. We have developed partnerships with some of the biggest and most respected Brands in the world including IKEA, ACE and Toys R Us in the Middle East and the Inditex Group of Brands (Zara, Mango, Bershka and P&B) across Asia. We are also one of the largest Global partners of Marks and Spencer’s in both regions with over 75 stores offering both fashion & food options.
Most recently we have been responsible for bringing brands to the Middle East for the first time with the exciting launches of Watsons and B&Q and we aim to continue to be agile and adaptive to our markets with new launches and further development. For this to be possible we aim to recruit the best talent from all backgrounds who will continue to challenge and develop our diverse workforce which includes over 100 nationalities across 12 countries. Join us today and make a difference…
About Al-Futtaim IKEA
GROWING TOGETHER...
We are a values-driven company with a passion for life at home. Our vision is to create a better everyday life for the many people.
Al-Futtaim IKEA holds the franchise rights for IKEA in Egypt, Oman, Qatar and the United Arab Emirates.
Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.
By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day
Overview of the role:
In the Service Office organisation, there is a team of Sales & Range specialists that each have responsibility for one Business Area. In a territory where the Sales & Range specialists are highly experienced and skilled, some individuals can take responsibility for more than one Business Area. Securing that the range to be sold in the local market is selected and priced each business year. To achieve the Sales and Gross Margin goals as set by the Sales manager for your Business Area.
What you will do:
Sales & Commercial Performance
- Drive sales and profitability by ensuring your area is merchandised and priced according to the IKEA concept.
- Monitor daily performance against targets and take actions to improve results.
- Ensure top-selling and priority products are always available, well-presented, and supported by the right customer communication.
- Lead by example and create a positive, inclusive, high-performing team culture.
- Coach and develop your team through regular feedback, training, and hands-on support.
- Conduct regular one-on-ones and contribute to performance evaluations and succession planning.
- Ensure your team consistently delivers excellent customer service.
- Resolve escalated customer issues effectively and support co-workers in doing the same.
- Lead your team in understanding customer needs, and using that insight to improve the shopping experience.
- Work closely with Logistics, Range, and other departments to optimize stock flow and product availability.
- Support commercial calendar activities and ensure execution on the shop floor.
- Secure daily routines are followed and safety, cleanliness, and operational standards are met.
- Experience: 2–5 years in retail, with leadership experience
- Skills: People management, commercial mindset, communication, problem-solving
- Languages: English (Arabic preferred)
- Tools: Basic computer skills, familiarity with sales systems
- Traits: Customer-focused, hands-on, adaptable, motivational leader
- You’re passionate about leading people, improving store performance, and making the IKEA shopping experience inspiring and efficient every single day.
Al-Futtaim Retail has established itself as one of the leaders in Retail across the Middle East, Africa & Asia over the past 30 years. We have developed partnerships with some of the biggest and most respected Brands in the world including IKEA, ACE and Toys R Us in the Middle East and the Inditex Group of Brands (Zara, Mango, Bershka and P&B) across Asia. We are also one of the largest Global partners of Marks and Spencer’s in both regions with over 75 stores offering both fashion & food options.
Most recently we have been responsible for bringing brands to the Middle East for the first time with the exciting launches of Watsons and B&Q and we aim to continue to be agile and adaptive to our markets with new launches and further development. For this to be possible we aim to recruit the best talent from all backgrounds who will continue to challenge and develop our diverse workforce which includes over 100 nationalities across 12 countries. Join us today and make a difference…
About Al-Futtaim IKEA
GROWING TOGETHER...
We are a values-driven company with a passion for life at home. Our vision is to create a better everyday life for the many people.
Al-Futtaim IKEA holds the franchise rights for IKEA in Egypt, Oman, Qatar and the United Arab Emirates.
How to apply
To apply for this job you need to authorize on our website. If you don't have an account yet, please register.
Post a resumeSimilar jobs
Investment Advisor Dubai
International Financial Advisor Jobs,
Dubai
6 hours ago
We are delighted to represent a premier, Dubai-based wealth management firm with a formidable international presence. Our client specialises in delivering sophisticated, cross-border financial planning and investment management services to a discerning, globally mobile clientele. With a robust operational framework across key jurisdictions, they provide advisors with the unique capability to service clients in the UK, Europe, Dubai, Singapore, Kuala...
Senior Executive (Entrepreneurs Development)
Burjline Builders,
Dubai
6 hours ago
The Senior Executive, Entrepreneurs Development is responsible for enabling entrepreneurs and SMEs particularly Emirati enterprises to access opportunities, navigate regulatory processes, and build sustainable business foundations. It combines advisory delivery, relationship management, and program execution to position businesses for growth, market expansion, and access to buyers and support platforms. The role contributes in growth support initiatives, performance tracking, funding facilitation,...
MHE Technician
Emirates Logistics,
Dubai
7 hours ago
Apply for MHE Technician jobs nowCompany:Emirates Logistics LLCMonthly SalaryAED 4000/- AEDBenefitsonce in 2 years company air ticket, medical insurance to self, company visaMinimum work experienceEntry LevelMinimum Education LevelDiplomaSkills 3+ years’ experience in relevant MHE (forklift) repairs & other equipment.2 Basic computer knowledge and computer proficiency to operate diagnostic tools & maintain/record parts inventory.3 Basic troubleshooting knowledge of mechanical, hydraulic system...
