Engineer

Dicetek LLC


Date: 2 weeks ago
City: Abu Dhabi
Contract type: Full time
Main Duties

  • Ensure that the following duties are performed duly with quality:
  • Work with business units and understand business flow of each application and their interdependencies and develop DR plan for all business applications.
  • Develop recovery priorities, timelines, and strategy for proper sequence of recovery components.
  • Develop and understand all testing necessary for a successful DR execution.
  • Configure/update infra components, objects and respective business functions, groups and various replication etc.
  • Configure monitoring, alerts, and reports as per RPO/RTO/SLA defined by business.
  • Configure failover/failback and switch over workflows for applications and updating existing workflows and verifying their functionality with the runbooks.
  • Coordinate with business team and ensure runbooks are updated and reflect the current infrastructure.
  • Lead planned DR Drill exercises and crisis management and provide RPA report of the drills to BCM team and external auditors.
  • Co-ordinate and manage licenses for infra components with vendor and reclaim licenses for decommissioned and infra components not in use.
  • On board critical applications in the CP tool.

General

  • Ensure that the ITSM/Service Now tool is used with quality regarding the incidents and service requests.
  • Ensure that all systems are secured and configured as per defined standards and policies.
  • Able to troubleshoot execution issues.
  • Verify connectivity to all infra components and coordinate with application/infra teams to ensure connectivity and synchronization among sites.
  • Conduct regular meetings with application owners and review workflows with the team.
  • Review all alerts in the CP tool and notify applications alerts with respective team.
  • Ensure SLA/RPO and RTO of all infra components are met.
  • Participate in Business continuity meetings and assist application teams in following best practices.
  • Provide periodic status reports of infra components to reflect the current conditions and support for the recovery objectives set by the organization.

Skills And Competencies

  • Expertise in Disaster recovery management in Perpetuuiti continuity patrol
  • Good Knowledge of Change Management frameworks such as ITIL
  • Good knowledge of network infrastructure
  • Good knowledge on storage replication
  • Good knowledge on Database
  • Good leadership skills including people management, selection, and development skills.
  • Very good analytical, planning, forecasting, execution, and problem-solving skills
  • Flexible and able to work under pressure.
  • Respect and promote trust and confidentiality.
  • Results oriented whilst ensuring high quality of work and able to "think out of the box”.
  • Strong level of customer service orientation and professionalism in all interactions
  • Able to manage a multi-cultural environment and promote teamwork and knowledge sharing to achieve goals and deliverables.

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