Engineering Technician, Water Park
Hyatt
Date: 3 weeks ago
City: Dubai
Contract type: Full time
Customer Service
- Ensure that all maintenance activities for rides, slides, and pools are conducted in a manner that minimizes disruption to guests and enhances their experience.
- Handle guest inquiries and feedback related to maintenance issues in a courteous and efficient manner, ensuring any problems are resolved satisfactorily.
- Maintain positive interactions with guests and colleagues, fostering a safe and welcoming environment.
- Maximize productivity through effective time management and multi-tasking.
- Assist in managing resources efficiently to meet the financial goals of the park.
- Embrace new technology and methods to improve maintenance processes and productivity.
- Perform routine maintenance and repairs on all rides, slides, and pools within the water park.
- Be flexible and adapt to different roles and tasks within the engineering department.
- Maintain cleanliness and organization in the maintenance areas and workshops.
- Ensure all tools and equipment are in good working condition and report any issues to the Team Leader Engineering or Department Management.
- Conduct regular inspections and preventive maintenance to ensure the safety and reliability of all rides, slides, and pools.
- Respond promptly to maintenance requests and emergencies, ensuring minimal downtime and disruption.
- Maintain accurate records of maintenance activities and repairs.
- Work closely with other engineering staff to ensure a cohesive and efficient maintenance operation.
- Participate in training and development programs to enhance technical skills and knowledge related to rides, slides, and pools.
- Adhere to the park's grooming and appearance standards, ensuring a professional and approachable image.
- Follow all park policies on fire, hygiene, health, and safety.
- Report for duty punctually, wearing the correct uniform and nametag at all times.
- Maintain a high standard of personal appearance and hygiene.
- Attend and contribute to staff meetings and training sessions.
- Support the implementation of the park's values and culture.
- Undertake any reasonable tasks and secondary duties as assigned by the Team Leader Engineering or Department Management.
- Assist in carrying out inventory of maintenance tools and equipment.
- Perform other reasonable duties and responsibilities as assigned.
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