ERP Specialist (with PMO Background)
Dicetek LLC
Date: 7 hours ago
City: Abu Dhabi
Contract type: Contractor

- Provide support for ERP Finance, HR, and SCM modules
- Perform configurations and functional setups
- Act as liaison between business users and technical team
- Conduct user training and support UAT
- Track and report progress on enhancement requests and support activities
- Manage documentation, risks, and issues logs
- Coordinate project timelines and communicate with stakeholders
- Ensure compliance with IT governance and change control processes
- Stakeholder Communication: 90%+ satisfaction with coordination and communication
- Change Compliance: 100% adherence to governance and approval processes
- Weekly alignment meetings with IT Head
- Weekly alignment engagement meetings with MSP
- Ad-hoc reporting upon request for critical issues or project escalations
- Functional Issue Resolution: 95% of issues resolved within SLA
- UAT Coordination: 100% business sign-off before go-live
- Documentation Quality: All configurations and changes properly documented
- Project Tracking Accuracy: Weekly status reports delivered to Head of IT
- Stakeholder Communication: 90%+ satisfaction with coordination and communication
- Change Compliance: 100% adherence to governance and approval processes
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