Events Coordinator

Shangri-La Dubai

The award-winning Shangri-La Dubai offers luxurious accommodations, exceptional dining, and gracious hospitality in the heart of one of the world's most dynamic cities.

The hotel’s 302 rooms, serviced apartments, residences, and offices offer a combination of traditional luxury and modern functionality. Fantastic views and thoughtfully selected furnishings create an experience of unparalleled style and comfort.

As An Events Coordinator, We Rely On You To

• Handle incoming telephone calls and inquiries independently and proactively.
• Provide support for internal information communications, and distribution, such as floor plan preparation, BEO amendments or special menus requests.
• Assist assigned managers to prepare and distribute all external and internal documents, such as Proposal letter, Letter of Agreement or BEO etc.
• Maintain departmental filing and tracing system for all catering related information and documents such as Menu, Group Files, and proposals.
• Support assigned managers to ensure update information and data are properly recoded in the system, to conduct hotel inspections or walk-in inquiry.
• Handle and consolidate all incoming Post-social/Events Assessments and provide accurate reports and properly loads the results in the intranet.
• Prepare accurate and timely reports to all internal departments such as Weekly Events Summary and 10-day events forecast.
• Attend and provide support to promotion activities such as bridal fair.
• Fully comply with Delphi Operations and fully understand the benefits and essence of “Signature Events”
  
  

We Are Looking For Someone Who

• Has experience from a 5* hotel
• Communicates and writes with fluency in English (fluency in Arabic is also requisite)
• Always keeps up to date with latest industry trends and market practices
• Is detail-oriented, creative and can drive change
• Has strong interpersonal skills, is friendly, helpful, and trustworthy
• Has foundational selling skills and the ability to engage effectively with customers.
• Demonstrates basic proficiency in sales techniques and strategies.