Execution Excellence Head- Gulf

Mars


Date: 2 weeks ago
City: Dubai
Contract type: Full time
Job Description

This role is accountable for driving Excellence in Execution in GULF markets through:

  • Leading and executing the intelligent Perfect Store (IPS) and Perfect Digital Store (PDS) programs, designed to transform physical/digital availability and drive profitable NSV by step changing execution.
  • The role is responsible for identifying and aligning One Demand organization to digital and physical availability opportunities. It will co-create market priorities, develop incremental NSV growth ambitions, as well as manage the capability changes required.
  • This role will ensure market Physical Availability in store and D com are always stretched and drive category conversion.
  • Co- managing the merchandising 3rd party provider in UAE.
  • Direct management of UAE TDS team, in addition to leadership and capability building of TDS across GULF.
  • Managing the tools and service providers for IPS and PDS programs across GULF (TRAX, EDGE...).

The incumbent of this role is potentially eligible to be a member of the GULF Business Team.

What are we looking for?

  • Education & Professional Qualification

Graduate caliber, with extensive experience in FMCG/consumer with a strong sales, execution excellence and category development background.

Knowledge/Experience

  • Significant sales experience including Field Sales, National Accounts/Customer Management and/or Category Management.
  • Proven ability to stand alone, challenge the status quo and set priorities.
  • Experience of “end to end” project management and leading customer-centric projects to optimize time, cost and customer experience.
  • High analytical acumen with ability to translate insights to actions internally and with customers.
  • Proven ability to deliver results through others, inspiring them with vision and purpose.
  • Ability to navigate complex situations, simplify processes and prioritize what needs to be done.
  • Ability to operationalize strategic objectives and execute change, through influencing customers and key stakeholders.
  • Commercially and financially astute with sound business judgement.

Critical Leadership Competences required for the role

  • Manages Stakeholders
  • Organization agility
  • Communicates Effectively
  • Drives Engagement
  • Plans and Aligns
  • Collaborates
  • Drives Results

Key Functional Competencies & Technical Skills

Critical Functional Competences required for the role

  • Category and Shopper Acumen – Expert
  • Leveraging Insights into Actions – Advanced
  • Financial and Analytical Acumen – Advanced
  • Customer Execution & Measurement – Expert
  • Selling – Essential
  • Building Winning Relationships – Essential

What will be your key responsibilities?

  • Lead the design, development and performance management of Gulf Intelligent Perfect Store (IPS) and Perfect Digital Store (PDS) programs.
  • Deploy and contribute to global governance, enhancement process, and KPI scorecards for the unit’s IPS and PDS programs .
  • Own the annual appraisal of Perfect Store capabilities (X-Ray process) and generate critical insights and enhancements to program design and tools.
  • Following X-Ray completion, collaborate with Gulf GM and Sales Directors to agree the scope, timing and opportunities required to deliver market priorities. This entails aligning ambitions regionally and globally.
  • Consistently lead IPS and PDS work streams – X-Ray, Picture of Success, Embedding, KPIs tracking, NBLs, PS dashboards, Action-planning and follow through .
  • Set the agenda and drive key decisions in unit’s workshops and steerco meetings to ensure adequate participation and contribution to Global Perfect Store community.
  • Embed IPS to leverage processes like S&OP+, OTG, and other forums to incorporate KPIs like (Compliance % and % of NSV Coverage expansion)
  • Ensure integration with key data sources, for accurate and timely data reporting of our OSA Project.
  • Ensure integration with other Perfect Store enabler’s e.g. sales incentives, trade architecture, retail coverage models and sales force automation.
  • Connect IPS program development with our Demand Capability agenda and any relevant programs, to ensure consistency
  • Collaborate with Global Perfect Store community to share/receive best practices and drive the long-term Mars Perfect Store capability agenda.
  • Deliver relevant case studies and contribute regularly to global program development.
  • Manage the relationship with UAE 3rd party merchandising service provider, driving value leadership and ensuring spends are in-line with plans, setting and measuring service levels.
  • Direct Management of UAE TDS team, in addition to leadership and capability-building of TDS teams across GULF.

What can you expect from Mars?

  • Work with diverse and talented Associates, all guided by the Five Principles.
  • Join a purpose driven company, where we’re striving to build the world we want tomorrow, today.
  • Best-in-class learning and development support from day one, including access to our in-house Mars University.

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