Executive Assistant to Chief Information Officer

McDonald’s is proud to be one of the most recognized brands in the world, with restaurants in over 100 countries that serve 70 million customers daily. We continue to operate from a position of strength. Our updated growth strategy is focused on staying ahead of what our customers want and realizing further growth potential. Our relentless ambition is why McDonald’s remains one of the world’s leading corporations after almost 70 years. Joining McDonald's means thinking big and preparing for a career that can have influence around the world.

At McDonald’s, we see every day as a chance to create positive impact. We lead through our values centered on inclusivity, service, integrity, community and family. From support of Ronald McDonald House Charities to our Youth Opportunity project and sustainability initiatives, our values keep us dedicated to using our scale for good: good for our customers, people, industry and planet. We also offer a broad range of outstanding benefits including a sabbatical program, tuition assistance and flexible work arrangements.

We are looking to appoint an Executive Assistant to support a senior leader and his team located in multiple global locations.

You will be part of our Global Technology Segment team as well as being part of the McDonalds Middle East development company community and connections.

Who will my customers be?

• Chief Information Officer (CIO) and direct reports
• Global Technology leadership team
• Leadership stakeholders across segments and markets inc. Japan, China and key partners and technology suppliers.
• McDonald’s Dubai based Executive Assistants
• Other Executive Assistants across Global Technology around the world.

What will my key accountabilities be?

• Performing extensive diary management, contribute to an annual master calendar accounting for extensive time zone implications.
• Having awareness of Global technology functional rhythms, meeting and reporting cadence to support calendar management and time optimization.
• Clarifying meeting chair for leadership meetings and agreeing with leader as required.
• Working from the Dubai Office to support in-person co-ordination on all days of the week in line with Dubai office policy.
• Planning and organisation of meetings globally including all logistical aspects such as: venue search and booking, issuing invitations, and tracking acceptances, budget control.
• Preparing and submitting expenses using company expense system.
• Acting as first point of contact and central information point for the CIO.
• Working with Global tech strategy and planning team to send out communications on behalf of the CIO as and when required.
• Documentation management: Collecting and filing of various types of documentation in a structured manner to facilitate easy access when required.
• Supporting the CIO with document/presentation edits on (PowerPoint, Excel).
• Managing and maintaining the team contact and email distribution lists.
• Preparing boardroom / meeting rooms for meetings to include video conferencing, refreshments etc.
• Performing extensive global travel arrangements for the CIO and his team of direct reports (including arranging visa’s if necessary).
• Receiving and welcoming visitors relevant to the CIO and Global tech team.
• Maintaining and building relationships with EAs in Dubai office, London, Singapore, Sydney and MHQ and market offices. (Japan, China and other IDL markets when required)
  
  

The ideal applicant will have experience of supporting a senior leader at a global organisation with the following key skills and attributes:

1. Self-Motivation and Initiative
   
   

   • Proactive self-starter who can work independently and figure out how to get things done.

2. Flexibility and Organization
   
   

   • Highly organized, capable of managing multiple tasks, different time zones, remote teams, and shifting deadlines.

3. Communication Skills
   
   

   • Effective communication at all organizational levels, with the ability to access, organize, and provide information efficiently.

4. Technical Proficiency
   
   

   • Excellent knowledge of MS Office applications (Teams, Word, Excel, PowerPoint, Outlook).

5. Problem Solving and Multitasking
   
   

   • Capable of handling logistics such as flights and transfers, resolving issues promptly, and prioritizing tasks effectively.

6. Professionalism and Confidentiality
   
   

   • Maintain a professional demeanor, represent the team positively, and handle sensitive information with discretion.

Good to know:

This role will be based 4 days in the office, 1 day remote.

At McDonald’s we are People from all Walks of Life...

People are at the heart of everything we do, and they make the McDonald’s experience. We embrace diversity and are committed to creating an inclusive culture that means people can be their best authentic self in our restaurants and offices, which helps us to better serve our customers. We have a strong heritage of diversity and representation within our communities, which we are proud of. The diversity of our people, customers, Franchisees and suppliers gives us strength.

We do not tolerate inequality, injustice or discrimination of any kind. These are hugely important issues and a brand with our reach and relevance means we have a very meaningful role to play.

We also recognise our responsibility as a large employer to continue being active in our communities, helping to develop skills and drive aspirations that will help people to be more aware of the world of work and more successful within it, whether with McDonald’s or elsewhere.”