Executive Director- Institutional Relationship

Company Description

First Abu Dhabi Bank is an inclusive environment where each person values the experiences, perspectives, ideas and beliefs of others. We’re in a unique position to learn from all our colleagues, combining international experience with deep cultural knowledge and local expertise. At FAB, you’ll have the support of your team and a strong relationship with your line manager, who will trust you with responsibility and recognize your good performance. As we embrace different ways of seeing the world, listening to each other and respecting different viewpoints, we grow stronger – together

Job Description

• The role will be a key point of contact in establishing new and maintaining existing relationships with Institutional clients for FABS. The relationship building will encompass client visits, presentations and assistance with promoting IPO’s, new issuances & accelerated book buildings. It will also include building relationships between both the clients and prospects with the supplementary desks of FABS. It will also encompass being the point of contact with CIB banking segment where client relationships is shared.
  
  

Specific Accountability

• Ensure the implementation of Sales process including client visits and road shows.
• Develop the established client base with a focus based on the strategic plan of the company.
• Establish new client contacts with a focus based on the strategic plan of the company which will involve all the target markets of the company and its affiliates.
• Promote all products and services for the company to targeted audience highlighting the various channels in operation e.g. regional markets, e-trading etc.
• To follow up on all clients issues in a timely manner thereby ensuring a first class service is always at the forefront of the company and that customer satisfaction is at the heart of the business.
• Drive brand awareness and increase client knowledge about the products and services offered both on a local and regional basis.
• Commission market research as and when required by clients.
• Work closely with regional and international Asset Management companies
• To report all client related activities pertaining to Sales to Head of Sales and Business Development on a regular basis
• To develop an approach, based on corporate client’s needs, to generating new business models which can be deployed on both a local and regional basis including new products and delivery channels.
• To develop effective working relationships with internal functions both for FABS and FAB. Group, ensuring effective links and co-ordination of input for the purposes of cross selling and CRM.
• To provide research and analysis of competitor performance, strategy and business development.
• To work closely with heads of departments of FABS both locally and regionally to ensure synergies of the overall company strategy.
• Any other responsibilities as directed by the Head of Sales and Business Development.
• To develop business from institutions and monitor clients' needs for from FABS products and services.
• To develop a customer base either individually ( own contacts), customer referrals or by customer allocation from within the bank.
• To update and monitor sales activities and identify opportunities for business growth.
• To provide high level customer service.
• To maintain strong focus on building new client relationships internally and externally.
• To participate in road-shows, internal presentations and seminars if required.
• Ensure effective communication with external parties, including clients & prospects and aim to enhance the image FABS.
• To create product awareness and enhance product knowledge and sales skills through constant training among bank RMs.
• To develop and enhance sales through the business banking channels.
  
  

Qualifications

• University Graduate in a relevant discipline
• Minimum 7 years’ experience in a financial institution with a minimum three years working in the capital markets field in relevant markets
• Fluent in written and spoken Arabic/English
• Experience in financial services marketing of capital market products
• Comprehensive understanding of equity & capital markets and thorough understanding of their respective legal and regulatory framework.
• Strong written and oral communications skills.
• Proven leadership and planning skills.
• Strong collaboration, interpersonal, presentation and persuasive skills at all levels.
• Proven ability to analyze financial statements, companies’ performance, market economy and dissemination of relevant research.