Executive-Handover

DAMAC Properties


Date: 2 weeks ago
City: Dubai
Contract type: Full time
Job Description

Key Responsibilities:

Handover Process Management


  • Coordinate and schedule property handovers with buyers.
  • Coordinate property inspections before handover to ensure quality standards are met.
  • Guide clients through the handover process, explaining necessary documentation and procedures.
  • Address and resolve any last-minute issues related to the property.


Client Communication & Customer Service


  • Serve as the primary point of contact for Russian and Chinese-speaking clients.
  • Provide clear and professional communication regarding handover timelines, legal procedures, and property details.
  • Address and resolve customer concerns efficiently, ensuring a positive client experience.
  • Educate buyers on property management, maintenance guidelines, and warranty policies.


Documentation & Compliance


  • Assist in preparing and verifying handover documentation, including contracts and legal papers.
  • Ensure compliance with company policies, real estate regulations, and local property laws.
  • Work closely with legal and finance teams to facilitate smooth ownership transfers.


Coordination & Reporting


  • Liaise with internal teams (engineering, customer service, sales, etc.) to ensure a smooth handover process.
  • Maintain accurate records of all handover transactions and client communications.


Provide regular reports on handover progress, customer feedback, and any recurring issues.

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