Executive - HR Tech and Digitization

Apparel Group


Date: 3 weeks ago
City: Dubai
Contract type: Full time
Job Description

Objective:

The Executive – HR Tech & Digital is responsible for supporting day-to-day operations of HR systems, including employee data management, transactional support, and troubleshooting system-related issues. This role ensures accurate processing and system maintenance for employee lifecycle activities.

Key Responsibility:

HRMS Operations & Data Management

  • Accurately input, update, and maintain employee records in the HRMS, ensuring data integrity and compliance with company policies.
  • Perform routine system audits and data checks to ensure accuracy and alignment with business processes.
  • Validate employee data and HR transactions against internal policies before processing or escalating.

System Configuration & Access Management

  • Create and manage departments, roles, assignment categories, and job structures in the HRMS system as per approved organizational design.
  • Assign appropriate system access and permissions based on user role, function, and security protocols.
  • Ensure alignment of system changes with business requirements and process standards.

System Enhancements & Testing

  • Coordinate and support change requests, ensuring alignment with business needs and existing policies.
  • Participate in User Acceptance Testing (UAT) to validate functionality, identify bugs, and ensure system compatibility during new feature rollouts or upgrades.
  • Assist in testing new modules or configurations and provide feedback to IT and HR stakeholders.

Reports, Dashboards & Documentation

  • Generate ad-hoc and scheduled reports related to headcount, employee lifecycle, org structure, etc., using Excel or embedded HRMS tools.
  • Create and maintain dashboards and analytics to support HR initiatives and business reporting.
  • Maintain logs of changes, reports generated, access requests, and audit-related documentation.

User Support & Training

  • Respond to basic system queries from internal users and provide first-level troubleshooting or resolution.
  • Escalate system issues or enhancement requests to the IT or HRMS support teams with proper documentation.
  • Conduct training and knowledge-sharing sessions for employees and stakeholders on system usage and updates.

Audit Support & Data Security

  • Provide required data extracts and documentation support for internal and external audits.
  • Maintain strict confidentiality of employee records and ensure compliance with data protection policies and guidelines.
  • Monitor user access logs and support IT in ensuring HR system security and compliance.

Desired Experience:

  • Bachelor’s degree in HR, IT, or a related field.
  • 1–2 years of experience in HR systems support or HR operations.
  • Basic knowledge of HRMS tools (e.g., SAP SuccessFactors, Oracle, Workday).
  • Detail-oriented with good data entry and Excel skills.
  • Strong sense of discretion and data privacy.
  • Ability to follow processes and meet timelines.

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