Executive - Retail Sales

Description

JOB DESCRIPTION

• Achieve targeted retail vehicle sales and profitability, including finance and insurance accessories.
• Manage the full sales process, facilitating new vehicle sales on behalf of the brand.
• Record and track all customer enquiries in the dealer management system with proactive follow-ups.
• Ensure seamless customer transactions, meeting expectations within agreed timelines.
• Support the line manager to maximize profitability of each sale and maintain showroom standards.
• Follow company sales processes in line with legal and compliance requirements.
• Guide customers through all steps of the purchase process, including finance and trade-in.
• Ensure funds and approvals (cash/finance/trade-in) are cleared prior to vehicle release.
• Adhere to HSSE (Health, Safety, Security & Environment) standards.
• Handle vehicle registration processes as per each Emirate’s requirements.
• Maintain strong professional customer relationships, ensuring high satisfaction and loyalty.
• Collaborate with sales support, finance, aftersales, and other teams for smooth operations.
  
  

Experience

• Diploma in any discipline.
• Strong knowledge of sales process, product knowledge, and customer-facing roles.
• 3–5 years’ experience in car sales with proven exceptional customer service skills.
• Strong negotiating skills, including handling finance and trade-in deals.
• Problem-solving abilities with experience in managing complex situations.
• Hands-on, proactive, and culturally aware work ethic.
  
  

About Us

Al Ghurair Investment is one of the largest diversified family business groups in the Middle East, with operations in seven distinct industry sectors: foods, resources, properties, construction, energy, mobility and ventures.

With a grassroots heritage in the United Arab Emirates spanning more six decades, Al Ghurair Investment is woven into the very fabric of the nation since 1960, as a small trading business, when pearl diving and fishing were still the mainstays of the economy.

Having fostered a proud history of innovation and entrepreneurship, today we continue to build upon our long legacy, founded on a solid commitment to excellence, trust and responsibility, all guided by a single ideal: ‘Enhancing Life.’

Today, the Al Ghurair family name is synonymous with the development of the region, and we build upon our long history of innovation and entrepreneurship through our operations in six distinct sectors including food, resources, properties, construction, energy, mobility and ventures.

Headquartered in Deira, the heart of Dubai, our diversified operations span more than 20+ countries and 7 sectors across the globe, employing approximately 28,000 people.

About The Team

Drawing on over 60 years of automotive expertise, Al Ghurair Mobility is redefining transportation across the UAE by advancing cleaner, smarter, and more connected mobility solutions. From hybrid and CNG-powered taxis to the introduction of EXEED, a high-tech automotive brand known for intelligent design, advanced safety features, and refined performance, our growing portfolio serves both business and consumer needs.