F&B Attendant (Arabic Speaker)

ACCOR


Date: 3 hours ago
City: Abu Dhabi
Contract type: Full time
Company Description


Fairmont Bab Al Bahr is a 5-star Abu Dhabi beach resort with a stunning setting on Abu Dhabi Creek. Our luxurious urban hideaway offers unparalleled panoramas over the glittering white-marble minarets of iconic Sheikh Zayed Grand Mosque. Alongside exquisite restaurants and bars, Fairmont Abu Dhabi boasts 366 spacious rooms, suites and a villa. Designed with discerning business and leisure guests in mind, our incomparable facilities include a private beach, pool, meeting rooms, and a magnificent ballroom for lavish celebrations.


Job Description


The Food & Beverage Attendant is responsible for providing exceptional service to guests in the restaurant. As an Arabic-speaking team member, you will enhance the guest experience by communicating effectively with Arabic-speaking guests, ensuring comfort and satisfaction throughout their dining experience.

Key Responsibilities:

  • Greet guests warmly and assist with seating arrangements.
  • Present menus, explain dishes, and make recommendations when required, with special attention to Arabic-speaking guests.
  • Take food and beverage orders accurately and efficiently.
  • Serve food and beverages in accordance with service standards and sequence of service.
  • Ensure guest satisfaction by checking on their needs and addressing any concerns promptly.
  • Clear tables, reset them for the next service, and maintain cleanliness in all dining areas.
  • Assist in setting up and preparing for service, including mise en place, table arrangements, and side stations.
  • Handle guest inquiries and complaints with professionalism, escalating when necessary to supervisors.
  • Maintain a thorough knowledge of the menu, daily specials, and promotions.
  • Follow hygiene, health, and safety regulations at all times.
  • Collaborate with colleagues and support the overall smooth operation of the F&B department.

Qualifications
  • Previous experience in a similar F&B or hospitality role is preferred.
  • Fluency in Arabic (spoken) is required; proficiency in English is essential.
  • Excellent communication and interpersonal skills.
  • Customer-focused with a positive, approachable attitude.
  • Ability to work in a fast-paced environment and remain calm under pressure.
  • Strong teamwork and adaptability skills.
  • Knowledge of basic food and beverage service standards.

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