F&B Captain

Palazzo Versace Dubai


Date: 1 week ago
City: Dubai
Contract type: Full time
Job Summary

Main Duties/Responsibilities:

  • Provide hands-on support, direction and assistance to colleagues on all areas of their assigned duties ensuring highest levels of service and courtesy are provided to guests.
  • Handle guest complaints according to policy.
  • Opening team leader to ensure table, flowers, mise en place is well prepared.
  • Assist in training, supervising and disciplining all outlet colleagues.
  • Possess management ability that ensures a successful handling of the outlets.
  • Conduct team briefing and training as delegated by the Outlet Manager/assistant.
  • Perform opening and closing duties as when required ensuring that the outlet will be ready for the business opening.
  • Take extra initiative to drive revenue, ideas and training needs.
  • Monitor the stations, sequence of service and efficiency.
  • Handle inventories directly involved with the operation of the outlet.
  • Utilize the computer system in ringing, printing and closing checks as well as shift reports.
  • Handle and report employee and guest accidents.


CANDIDATE PROFILE

  • High school Diploma.
  • A total of 4-5 years Food and Beverage experience.
  • 2 years minimum in a similar role in a 5 * international environment.
  • Train the Trainer, Up-selling skills training, HACCP.
  • Experience working in a multi cultural environment.
  • Organized and well planned.
  • Able to work with speed and efficiency throughout maintaining positive attitude.
  • Basic knowledge in financial aspects of outlet operations.
  • Knowledge of Micros Point of Sale system.
  • Able to manage colleagues with friendly and professional manner.

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