F&B Captain - Chinese Restaurant (169227) - #57851

Shangri-La Hotels

Date: 1 week ago
City: Dubai
Contract type: Full time
Shangri-La Dubai

The award-winning Shangri-La Dubai offers luxurious accommodations, exceptional dining, and gracious hospitality in the heart of one of the world's most dynamic cities.

The hotel’s 302 rooms, serviced apartments, residences, and offices offer a combination of traditional luxury and modern functionality. Fantastic views and thoughtfully selected furnishings create an experience of unparalleled style and comfort.

As F&B Captain, we rely on you to:
Interact and engage with restaurant guests and maintain high quality service standards
Motivate team members and maintain a high level of team spirit (or team cohesiveness)
Handle guest complaints effectively and professionally
Consistently looking to increase satisfaction levels from a Colleague, Guest and Owner perspective
Support the daily operation in collaboration with the Service Manager, assist with monthly forecasting, weekly schedule, restaurant profitability evaluation etc.
Take responsibility, in partnership with the Service Manager, for the operations look and feel, including but not limited to the overall decor and atmosphere of the restaurant and bar

We are looking for someone who:
Has a passion for Food & Beverage
Loves interacting with guests
Believes in teamwork
Communicates with fluency in English (as well as the local language)
Preferably has experience working in either a luxury Chinese restaurant or a 5* hotel background
A self-starter and a team player
Enjoys being challenged

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