Field Hardware Service Engineer - Angola

G+D makes the lives of billions of people around the world more secure. We create trust in the digital age with integrated security technologies in three business areas: Digital Security, Financial Platforms and Currency Technology. We have been a reliable partner for our customers for over 170 years with our innovative solutions for SecurityTech! We are an international technology group and traditional family business with over 14,000 employees in 40 countries. Creating Confidence is our path to success. Trust is the basis of our co-operation within G+D.

The whole world trusts us when it comes to physical or digital currencies. We increase the security and efficiency of the cash cycle in collaboration with central banks and the entire currency industry. As the market leader in advanced currency management, would you like to join us in shaping the future of payments?

Scope and Purpose:

• Keeping the system availability as per the SLA
• Providing full site support
• Technical Skills:
• Hand skills is a must.
• Hands on experience with using the tools and measurement instruments
• Following the operation and service manuals
• Scope and Purpose:
• Keeping the system availability as per the SLA
• Providing full site support
  
• Technical Skills:
• Hand skills is a must.
• Hands on experience with using the tools and measurement instruments
• Following the operation and service manuals
• Hands on experience with electromechanical systems. One can be more oriented in one aspect but shall be willing to comprehend the other.
  
• Electrical – Electronics:
• Electrical and electronic basic theory is a must
• Using measuring instruments like AVO meter
• Dealing with high and low voltage circuits
• Troubleshooting electronic PCB as a black box of inputs, outputs, status indicators
• Using electronics interfaces like serial communication, CAN bus, Profinet
• Interpreting and comprehending the wiring diagrams
• Electronic components like sensors, proximities, drivers, servo motors.
• Familiar with PLC systems. Preferred if familiar with SIEMENS S7 and SEW drivers
• Familiar with automation systems. Preferred if dealt with automated systems like AGV, ROV, or drones.
• Software backup and upgrade
  
• Mechanical:
• Basic mechanical principles is a must
• Dealing with sophisticated mechanical components, assembling and disassembling interconnected parts
• Ability to handle, provide, and operate the needed tools for erecting and assembling huge mechanical systems (trolley chain hoist, electrical chain hoist)
• Fine tuning and adjustment using tension meter, torque wrench.
• Interpreting mechanical drawing. Comprehending pneumatic air control valves
• Preferred if experienced with pneumatic systems, positive and negative air pressures, compressors.
• Basic hydraulic systems principles.
• Capable of dealing with conveyors, rollers, pulleys, belts, tensions, mechanical joints, bearings.
• Analytical thinking. Attention to details.
• Ability to comprehend different installation materials
  
  
  

Key Result Areas & Responsibilities

• Ensuring all time normal operation of the designated system at the customer premises
• Troubleshooting and maintenance (PM/CM) of the designated system. Following the routine schedule of repairing.
• Capable of performing the installation and commissioning
• To test, measure, align, and calibrate the designated system
• Documenting the onsite performance is a must. Following the reporting scheme. Providing a detailed feedback to the seniors.
• Transparent reporting to the service desk
• Research and determine the reusability of parts in accordance with the published guidelines
• Dealing with the spare parts inventory, availability, and ordering. Managing spare parts cycle times.
• Testing the system performance and demonstrates the operation and servicing to the customer
• Analyze customer complaints to diagnose a system fault
• Capable of Upgrading, retrofitting, or modification for the onsite system
• Keeping up to date on administrative responsibilities
• Keeping the line manager regularly updated regarding status of assigned jobs and customer concerns
  
  
  

Qualifications

• Bachelor degree in any of the following disciplines:
• Electrical Engineering “Electronics, Control, Automation, Communication, Computer”
• Mechanical Engineering “Robotics, Mechatronics, Industrial Automation, internal combustion engines, heavy equipment-machinery”.
• Or any equivalent discipline and degree
• Minimum 3 years of experience as a full time field service engineer.
• Fluency in English language is a must
• Resourceful and able to work independently
• Quick response and fast acting. Ability to work in a fast paced environment. Ability to adapt to changing circumstances.
• Ethical and trustworthy
• Proficient level of computer skills including MS Outlook, Word, Excel, PowerPoint.