Field Manager Energy Service, Middle East

What To Expect
Tesla is seeking an experienced and dynamic Field Manager to provide technicians/electricians with training opportunities, manage schedules, follow up on open cases, actively monitor fleets, and fulfill preventative maintenance obligations. The Field Manager will be responsible for most, if not all, post-installation responsibilities and service work as it relates to performance and system uptime in the middle east with the support of associated engineering and deployment teams.

What You'll Do

Manage Service Technicians/Electricians, set schedules and priorities to aid in the troubleshooting and repair of equipment within the Middle East

Travel for extended periods of time covering multiple locations in respective region with minimal notice

Maintain high levels of communication and feedback within the service organization; prepare daily updates of work completed, problems identified, and future timelines

Exercise discretion and independent judgment while overseeing the field service work and their successful completion of work orders as they relate to troubleshooting down or underperforming systems

Evaluate the work of technicians and electricians to provide both quarterly and yearly performance reviews

Provide necessary “On-boarding” and training resources to Field Service Technicians

Work with Engineering and Training departments to ensure effective processes are in place

Responsible for the day to day operation, including acting on actual events, arrange resources and monitor the progress

Control overall regional spend and when needed propose cost effective solutions

Responsible, for the creation, delivery, efficiency, and productivity of the Operation & Maintenance program in the field, both directly and with key partners

What You'll Bring

5+ years of experience working within maintenance and operations

Experience building, growing and leading a team

Experiencing writing Root Cause Analysis and Corrective Action Reports and manage voluminous amounts of data

5+ years experience creating Scopes of Work for maintenance or electrical services

Recent training and current certification as required with PV systems

Excellent computer skills especially using Excel, Outlook, and Word

Excellent written and verbal skills both from a technical and client facing perspective

Valid Driver License

Ability to work well with others in a collaborative team environment

, Tesla