Field Service Representative - Defense Sector (Middle East)
Nokia
Date: 3 weeks ago
City: Dubai
Contract type: Full time

Job Description
As a Field Service Representative - Defense Sector (Middle East) for Nokia's Space & Defense sector, you will play a critical role in driving technical solutions that meet the unique demands of NATO and allied nations. You’ll collaborate closely with the sales and development teams to tailor offerings that align with customer needs, while leveraging your deep technical expertise to deliver compelling presentations. Working within a dynamic, innovative team backed by Nokia Bell Labs, you will engage in complex problem-solving to address mission-critical challenges in defense communications. The work environment fosters creativity and collaboration, encouraging you to think outside the box while actively supporting bid teams during proposal phases. Here, you’ll have the opportunity to make a tangible impact on next-generation connectivity in defense scenarios, all within a culture that values technical excellence, diverse perspectives, and a commitment to pioneering solutions in a fast-paced industry.
How You Will Contribute And What You Will Learn
You have:
Come create the technology that helps the world act together
Nokia is committed to innovation and technology leadership across mobile, fixed and cloud networks. Your career here will have a positive impact on people’s lives and will help us build the capabilities needed for a more productive, sustainable, and inclusive world.
We challenge ourselves to create an inclusive way of working where we are open to new ideas, empowered to take risks and fearless to bring our authentic selves to work
What we offer
Nokia offers continuous learning opportunities, well-being programs to support you mentally and physically, opportunities to join and get supported by employee resource groups, mentoring programs and highly diverse teams with an inclusive culture where people thrive and are empowered.
Nokia is committed to inclusion and is an equal opportunity employer
Nokia has received the following recognitions for its commitment to inclusion & equality:
We are committed to a culture of inclusion built upon our core value of respect.
Join us and be part of a company where you will feel included and empowered to succeed.
About The Team
In Mobile Networks , our ambition is to become the trusted partner of choice for Communications Service Providers (CSPs), as well as for non-CSP entities in sectors like utilities, transportation, public services, and defense. We strive to deliver unbeatable customer experiences in wireless connectivity.
As a Field Service Representative - Defense Sector (Middle East) for Nokia's Space & Defense sector, you will play a critical role in driving technical solutions that meet the unique demands of NATO and allied nations. You’ll collaborate closely with the sales and development teams to tailor offerings that align with customer needs, while leveraging your deep technical expertise to deliver compelling presentations. Working within a dynamic, innovative team backed by Nokia Bell Labs, you will engage in complex problem-solving to address mission-critical challenges in defense communications. The work environment fosters creativity and collaboration, encouraging you to think outside the box while actively supporting bid teams during proposal phases. Here, you’ll have the opportunity to make a tangible impact on next-generation connectivity in defense scenarios, all within a culture that values technical excellence, diverse perspectives, and a commitment to pioneering solutions in a fast-paced industry.
How You Will Contribute And What You Will Learn
- Collaborate with sales teams to identify and develop business opportunities tailored to the unique needs of customers in the Space & Defense sector.
- Provide expert technical support and solution development through a consultative approach to enhance customer engagement and drive sales success.
- Deliver compelling technical presentations that articulate Nokia's value proposition during prospecting and negotiation phases.
- Contribute to the creation and execution of customer network evolution plans, positioning Nokia’s solutions to meet strategic objectives.
- Address complex technical challenges and risks by developing mitigation strategies that lead to impactful business outcomes.
- Support bid teams during offer development, ensuring alignment with technical requirements and customer specifications.
- Act as a subject matter expert, guiding teams on best practices and market trends to innovate products and enhance services.
- Communicate effectively with internal and external stakeholders, advocating for Nokia’s solutions and elevating customer relationships.
You have:
- 5-8 years of experience in telecommunications or defense sectors
- Strong technical understanding of solution architectures and network evolution
- Proven ability to create and deliver technical presentations to customers
- Expertise in consultative selling and developing business strategies
- Strong knowledge of network evolution & architecture
- Experience working with military or governmental clients
- Familiarity with network security protocols and compliance standards
- Bonus if you’ve worked with defense agencies, government or military organizations
- Advanced degree in Engineering or related field
- Multilingual capabilities to engage with diverse customer bases
Come create the technology that helps the world act together
Nokia is committed to innovation and technology leadership across mobile, fixed and cloud networks. Your career here will have a positive impact on people’s lives and will help us build the capabilities needed for a more productive, sustainable, and inclusive world.
We challenge ourselves to create an inclusive way of working where we are open to new ideas, empowered to take risks and fearless to bring our authentic selves to work
What we offer
Nokia offers continuous learning opportunities, well-being programs to support you mentally and physically, opportunities to join and get supported by employee resource groups, mentoring programs and highly diverse teams with an inclusive culture where people thrive and are empowered.
Nokia is committed to inclusion and is an equal opportunity employer
Nokia has received the following recognitions for its commitment to inclusion & equality:
- One of the World’s Most Ethical Companies by Ethisphere
- Gender-Equality Index by Bloomberg
- Workplace Pride Global Benchmark
We are committed to a culture of inclusion built upon our core value of respect.
Join us and be part of a company where you will feel included and empowered to succeed.
About The Team
In Mobile Networks , our ambition is to become the trusted partner of choice for Communications Service Providers (CSPs), as well as for non-CSP entities in sectors like utilities, transportation, public services, and defense. We strive to deliver unbeatable customer experiences in wireless connectivity.
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