Field Service Scheduler 1
TechnipFMC
Date: 3 hours ago
City: Abu Dhabi
Contract type: Full time
TechnipFMC is committed to driving real change in the energy industry. Our ambition is to build a sustainable future through relentless innovation and global collaboration – and we want you to be part of it. You’ll be joining a culture that values curiosity, expertise, and ideas as well as diversity, inclusion, and authenticity. Bring your unique energy to our team of more than 20,000 people worldwide, and discover a rewarding, fulfilling, and varied career that you can take in anywhere you want to go.
Job Purpose
Schedules and dispatches Technical Service Personnel to enable the execution of service operations. Ensures the optimization of QHSES and compliance to policies and regulations at work sites, onshore and offshore.
Job Description
Schedules and coordinates Technical Service Persons for Field services operations, ensures compliance with
established sales and cost budgets and schedules for the S&AFM Department in UAE.
Understands competency requirements and skills required per job type and ensures schedule
optimization of service technicians and trainees, in coordination with Service Project Managers
Assists the Service Project Managers in coordination of service tooling assets
Dispatches technicians to the field; organizes transportation for offshore jobs
Performs duties as Journey manager for onshore jobs
Assists Service Project Managers and Technicians with creation, updating and reviewing Charges Work Orders
and Field Sales Orders
Stays up to date on clients as required to review operations.
Checks that all field documentation are received, accurate, followed and signed-off on
Acts as a mentor to Service Technicians to foster development
Reviews personnel compliance with all applicable policies and procedures
Coordinates between 20-40 onshore/offshore personnel
Supervises the check out and check in of company service vehicles
Works on call 24/7 and sometimes outside of normal duty hours to meet customer requirements
You Are Meant For This Job If
Bachelor's degree or equivalent expierience
3-5 years experience with technical project scheduling, planning or in a customer service business;
preferably industrial, oil and gas, or manufacturing
General Knowledge of API Q1/Q2 and TechnipFMC Surface products processes and specifications
Excellent interpersonal, negotiating, writing and presentation skills.
Read and write English fluently, Arabic an advantage
Excellent problem-solving and team-building skills to coordinate resources to meet customer
requirements within a team environment
Competent in busines systems including Microsoft Office Suite, SAP, ServiceMax, InteServ
Customer service focused with commitment and sense of urgency to ensure customer success
Leadership Competencies
Job Purpose
Schedules and dispatches Technical Service Personnel to enable the execution of service operations. Ensures the optimization of QHSES and compliance to policies and regulations at work sites, onshore and offshore.
Job Description
Schedules and coordinates Technical Service Persons for Field services operations, ensures compliance with
established sales and cost budgets and schedules for the S&AFM Department in UAE.
Understands competency requirements and skills required per job type and ensures schedule
optimization of service technicians and trainees, in coordination with Service Project Managers
Assists the Service Project Managers in coordination of service tooling assets
Dispatches technicians to the field; organizes transportation for offshore jobs
Performs duties as Journey manager for onshore jobs
Assists Service Project Managers and Technicians with creation, updating and reviewing Charges Work Orders
and Field Sales Orders
Stays up to date on clients as required to review operations.
Checks that all field documentation are received, accurate, followed and signed-off on
Acts as a mentor to Service Technicians to foster development
Reviews personnel compliance with all applicable policies and procedures
Coordinates between 20-40 onshore/offshore personnel
Supervises the check out and check in of company service vehicles
Works on call 24/7 and sometimes outside of normal duty hours to meet customer requirements
You Are Meant For This Job If
Bachelor's degree or equivalent expierience
3-5 years experience with technical project scheduling, planning or in a customer service business;
preferably industrial, oil and gas, or manufacturing
General Knowledge of API Q1/Q2 and TechnipFMC Surface products processes and specifications
Excellent interpersonal, negotiating, writing and presentation skills.
Read and write English fluently, Arabic an advantage
Excellent problem-solving and team-building skills to coordinate resources to meet customer
requirements within a team environment
Competent in busines systems including Microsoft Office Suite, SAP, ServiceMax, InteServ
Customer service focused with commitment and sense of urgency to ensure customer success
Leadership Competencies
Being a global leader in the energy industry requires an inclusive and diverse environment. TechnipFMC promotes diversity, equity, and inclusion by ensuring equal opportunities to all ages, races, ethnicities, religions, sexual orientations, gender expressions, disabilities, or all other pluralities. We celebrate who you are and what you bring. Every voice matters and we encourage you to add to our culture.
TechnipFMC respects the rights and dignity of those it works with and promotes adherence to internationally recognized human rights principles for those in its value chain.
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