[Fintech] Senior Operations Specialist (Global Projects)

About BTSE

BTSE Group is a global leader in fintech and blockchain technology, anchored by three core business pillars: Exchange, Payments, and Infrastructure Development. Serving over 100 corporate clients worldwide, we provide white-label exchange and payment solutions. Our offerings encompass everything from exchange infrastructure hosting and development to custody, wallets, payments, blockchain integration, trading, and more.

We are looking for talented professionals in marketing, operations, customer support, and other departments. The roles offered may be on-site, remote, or hybrid, in collaboration with our local partner.

About The Opportunity

• A strategic member of the management office to support the growth and optimization of BTSE and cryptocurrency business verticals across the world, translating business goals into team-level strategies and execution plans.
• Work directly with management to execute on various mission-critical project-based projects spanning Business Operations, Marketing, Growth/Expansion, Payments, and many more.
• A competent, decisive, and optimistic team player with potential to be a future leader of the operation team that can rally many stakeholders to achieve a shared business goal.
  
  

Responsibilities

• Manage internal projects and tasks to make sure new projects/products run seamlessly with good quality within committed timeline with the end goal to improve business efficiency.
• Drive and provide regular updates to the leadership council on the overall status and matters pertaining to the management office.
• Iterate on business operations structure and work with various functional teams to firm up the corporate strategy by leveraging data of user behaviors, trading behaviors, macro and industry insights.
• Monitor and study the overall fintech industry development to explore new opportunities.
  
  

Requirements

• 5 years work experience, including time spent in product management, project management, business operation office, or other relevant experience in a fast fast-moving environment.
• Fluency in both English and Mandarin in reading, writing, and speaking is required.
• Strong logical thinking capability to consume information and develop constructive and detailed project execution plans to solve real business problem.
• Project management skills to interact with different stakeholders, to collect information, build up frameworks, and follow through the execution and monitoring of outcomes.
• Strong presentation skills and the ability to clearly communicate with stakeholders, leadership team, and coworkers are crucial.
• Passionate in financial technology industry and are eager to take new challenges to adopt market trends.
• Appetite to take smart risks in a fast-moving fintech business environment.
• Team player who doesn’t mind to roll up your sleeves to do the day-to-day work.
  
  

Nice To Haves

• Experience in fintech industry, such as payment or cryptocurrency is a plus.
• Experience of implementing BI tools, such as Tableau, Google Data Studio, or Power BI is a plus.
• Education from business administration or the relevant experience is a plus.